Staff
Alberto Ruiz
Sales and Leasing Consultant
Ariel Gonzalez
Sales and Leasing Consultant
Modesto Fernandez
Sales and Leasing Consultant
Francisco De La Terga
Sales and Leasing Consultant
Alexis Silva
Sales and Leasing Consultant
Frank Pena
President/Dealer Principal
Willie Perez
Service Manager
Alfredo Sicre
Sales and Leasing Team Member
Hector Mota
General Sales Manager
Pedro Curiel
Sales and Leasing Consultant
Franklin Arrufat
Service Advisor
Pedro Dean
Sales and Leasing Consultant
Julio Bonetti
Parts Manager
Omar Rodriguez
Finance Manager
Daniel Alvarez
Sales and Leasing Consultant
Rodney Arias
Sales and Leasing Consultant
Carlos Medina
Service Advisor
Karina Nogueras
Service Advisor
Carlos Ortega
Sales and Leasing Consultant
Santiago Serrano
Service Advisor
Kimberly Wendell
BDC Director
David White
Director
Chase Adrover
BDC Agent
Manny Agosto
Sales and Leasing Consultant
Alex Bermudez
BDC Agent
Edwin Castillo
Sales Manager
Lazaro Cordero
Service Technician
Pedro De La Cruz
Sales and Leasing Consultant
Salvador Diaz
Sales and Leasing Consultant
Gelson Gomez
Sales and Leasing Consultant
Reinaldo Gonzalez
Sales and Leasing Consultant
Lazaro Lemos
Finance Manager
Andy Leon
Sales and Leasing Consultant
Gian Franco Molina
Sales and Leasing Consultant
Ricardo Morantes
Sales and Leasing Consultant
Alberto Navarro
Sales and Leasing Consultant
Laz Rodriguez Jr
BDC Agent
Willaim Soloranzo
BDC Agent
Alexander Tulin
Finance Manager
Kenny Vazquez
Vehicle Exchange Program Manager
Alberto Ruiz
Sales and Leasing Consultant
Feb 27, 2020
I dont recommend not body to buy a car in this Hyundai. I...
I dont recommend not body to buy a car in this Hyundai. I had an Elantra 2017 ( lease) and now I have 2019 Sonata with 7664 miles. My car had a problem for 3 consecutive times and they had to rent me a car for 8 days and when I went ro return the rent car they charge me $200 because Pomtakin said that they do not pay for the insurance of the car. I try to explain MR Franklin ( manager) that how its possible that if I am paying for a new car (lease)why do I need to pay the $200 that is not my foul that the car came defective .However, while I went to pick up my car and I noticed that my tank had 1/4 on gas and I left it with more than 1/2. I ask the manager called Franklin and he told me that they had to try the car after they fix it to see how it was working that they just drove 60 miles and that they they were not suppose to left the tank as it was when I left it( most stupid thing I ever heard ) . so they used my lease miles and not even leave my tank like it was? . Just filled a complain with the Hyundai headquarters. I recommend you to do it too.
Jan 28, 2018
Great Service
I had a great experience with Alberto Ruiz, he’s very professional and courteous but above all great customer service . He will do his best to help you
Dec 27, 2017
Clienta Feliz
Estoy bien feliz con la compra de mi Tucson, les agradesco a todos en Potamkin por hacer el processo facil, rápido, y al mejor precio. Muchísimas Gracias!!
Dec 21, 2017
Great Customer Service
Alberto Ruiz was one of the most professional people and met up with high expectations. I will definitely will be coming back as a returning customer, also will recommend others to go to Hyundai for great and fast service.
Nov 30, 2017
Overall a good experience
A very good, though a little long, experience leading to me leasing the car I wanted at what I considered a very reasonable price. I thought Alberto Ruiz was an excellent ambassador for Genesis/Hyundai.
Nov 30, 2017
Thank you
Thank you all for getting me the best deal and answering all my questions. I am very satisfied with my Tucson and everyone at Potamkin.
Nov 09, 2017
Compra
Was an amazing experience bought a car in Potamkin because Mr Alberto and Osman make to us feel like in house and for that we are very happy and we'll recommend your dealer to our friends
Oct 27, 2017
Excellent
My experience with the saeler and personal in the dealer was super nice ..im very happy with the services that provided to me..thank you Alberto Ruiz for all the great job...
Oct 12, 2017
Excelente Servicio
My name is Elizabeth Brito and I went with my friend Arturo to buy a car to potamkin Hyundai today and found a great salesman named Alberto, he's ver profesional, great attitude and best of all he would try his best to help you with the sale
Oct 12, 2017
Excellent Service
My name is Roy I went to Potamkin Hyundai to buy a car with my friend and had a great experience with Alberto, he’s very professional and kind, cares about the customer and most importantly would do his best to help you with your purchase
Sep 30, 2017
Great expeirence
This is my first lease and hope it's everything I think it will be. I would recommend this sales person he has a great personality and professionalism My wife Loved the coffee machine too
Sep 25, 2017
Nice people and good service
Muy contento con el servicio y la atención de Alberto Ruiz me ayudó a buscar exactamente lo que quería en carro con precio y gusto
Sep 22, 2017
Giordano
Muy buen vendedor gentil y agradable siempre disponible para todo este señor sabe hacer su trabajo bien gracias alberto por todo lo que hiciste por nosotros
Sep 17, 2017
excellent
Amazing seller and friend, excellent salesman,willing to help people to completed the transaction,listened to all the clients needs definitely the best seller of Hyundai
Sep 16, 2017
experiencia
excellent person,best seller of hyundai potamkin,of miami lakes, the sales man and the dealership, very good custoer services, is very friendly with the customer
Sep 15, 2017
Good business
Excellent in everything, met my expectations. Very good customer service. Alberto Ruiz I give 5 stars for his magnificent work. Great salesperson, I recommend this place without hesitation.
Aug 22, 2017
Excellent service
I went to go buy my car and the service was excellent everybody treated me great and were very professional at all time. They understood everything it is I was requesting from my car and I have never been happier at any other dealer. His job of Alberto Ruiz was outstanding and I'm glad he is the one that was the one that helped me from the minute I walked in to the minute I left in my new car.
Aug 13, 2017
Excellent
Excellent in every way, very capable sales person who acted professionally and friendly during the entire transaction. I would recommend him to family and friends.
Jul 07, 2017
Excellent
The Potamkin Hyndai my expericen is very good front Salesperson to all personal workind and tha Deler Congratulecion for your servies and recomend this deler for the future to my friend and fsmily
Jun 08, 2017
Great
The attention inside and oautside the dealer was great , sir ruiz always askin for may satisfaction , that was a amaizing sperince , I will come to buy a car again
Apr 21, 2017
Need better finance department
Need better finance department. They are lost and clueless. And My salesperson Alberto Ruiz was the best. He deserves recognition for his patience and great attitude with his customers.
Apr 13, 2017
Good performing
This is my second experience with Potamkin and we returned to buy again because they were excellent. In special Alberto Ruiz who is a great salesman.
Feb 16, 2017
Monstro la fiera
Alberto Ruiz es una fiera en lo que hace Vende carro como deben ser vendidos No lo cambio ni por Andy González Albert es un tremendo vendedor
Feb 16, 2017
Great job
I had a great experience alberto ruiz is a wonderful person that exceeds in his line of work. I will definetly recommend him to all my friends and family
Feb 16, 2017
Very happy with my new car
They offered me a great deal and incentives this is my 3rd Car . They offered what exactly I needed and they delivered . I love ?? Potamkin
Feb 09, 2017
The best salesman!
I recommend 100% to the selesman! Alberto Ruiz. He is very professional and very kind!! Excellent experience friendly staff extremely helpful. I'd buy another car from them!!!. Friendly from top to botton!
Feb 07, 2017
New Elantra
Very friendly and nice people at this dealership. Helped me very much even though i was not expecting to come and leave with a brand new car. Would definetly come back to it.
Jan 28, 2017
Sonata 2017
My experience was much better than the last time I leased a car here. I feel like I was given a great deal with my lease. The salesman was honest and nice.
Jan 25, 2017
Awesome Expierence
Our Salesman was very understanding and very patient. We are an old couple and needed a lot of explaining. He was always very gracious. Thank you, All was great
Jan 25, 2017
Good experience
Good customer service offered by Alberto Ruiz. He was friendly and professional. I feel good with my new Hyundai Tucson and I hope to continue being one your customer.
Jan 11, 2017
Excelente
I'm so happy with the dealer and the seller Alberto Ruiz he was very profesional, he did everything for helped me, with the car I liked and the price. Thank you!!!
Dec 14, 2016
really nice car salesmen, very poor vehicle performance
Unsatisfied with vehicle. It has too many problems to supposedly be a new vehicle. Requested another vehicle right away and was denied. I'm being asked to type at least 25 words if you want to know more I can be reached at 313-753-2442
Nov 14, 2016
A good place to shop.
Its been a pleasure to buy a new car in Potamkin Hiunday all the personel are corteous, and the salesman is a profesional that you can trust like a family member.All that he say at the begining of the process was find at final, with no hiden costs.Thanks for all.
Nov 03, 2016
Good service
Great service and a family feeling all around sure to make anybody feel at home.wonderful at working with you to fit your needs. Keep it up tou guy are great
Oct 30, 2016
Review
they were really friendly, everything they had was satisfying me, the price of he vehicle was perfect, the delivery was wonderful, the car looked really nice
Oct 20, 2016
satisfaction
i am satisfied with my new car. thanks at dealer and employees . the Hyundai are good cars and the price are nice. I am very happy with my Hyundai sonata
Jul 29, 2016
Hyundai
Excellent experience everytimd I have been to that particular freakishly. This is my 3 vehicle from this dealership and as always I am extremely pleased! I will definitely be back for another! The finance team and manager were also extremely helpful and professional.
Jul 22, 2016
New purchase
This is the 3erd car we do business with this dealership and with Alberto. Very satisfy with you. Alberto takes the time to explain vehicle features. To walk with you more than once if necessary to the car lot. He compares vehicles to you
Jul 20, 2016
My Experience at Potamkin Hyundai
For the last 13 years I have been buying and servicing my cars at Potamkin Hyundai and have been very pleased with the attention I have received. Every one is courteous and friendly and I definitely intend to keep going back.
Jul 14, 2016
Excellent
Very Happy with my purchase. Every one was very helpful and all of my needs were met. Very pleased with the service. Thank you very much
Jul 01, 2016
Excellent experience
Very happy with the buying experience, also with my sales person; he is a great sales guy ! I will recommend this place to my family, neighbors, coworkers and my friends.
Jun 16, 2016
Nice
Professional to the end. Really went the extra mile to get the deal that worked for my family. Mr Ruiz understood our situation and helped us get into an affordable car.
Jun 15, 2016
To recommend people to buy at Pontamkin Dealer.They have the way customer needs...and they care about it
Nice people to deal with...and also the way they are you can count on them.Pomtamkin takes care of customer satisfaction. And they have also good attitud.
Jun 13, 2016
Super great
One more time to be attended for Alberto Ruiz was a pleasure. He is a worker who is able to explain all the options according to the expectations of the customer. In the few words, for me, he is the best in the Potamkin Hyundai.
May 19, 2016
Great dealership!
My experience at this dealership was amazing! I was helped with the utmost level of professionalism and customer service. I could not have been in better hands. I will definitely be recommending Hyundai and this dealership to anyone I known who is lookingoing to purchase a vehicle.
May 13, 2016
Yes
Alberto Ruiz was amazing. Awesome service. Extremely helpful in every way shape and form. Honest, and loyal. Answered all my questions. I would defefinetly recommend him to all my friends and family. I will never buy a car from anywhere else. Thank you for having great customer service like Alberto's.
May 12, 2016
Appreciate honesty
Great! Honest experience. I will return for another lease when my current one is up. I enjoyed learning about leaseing vs financing. Looking forward to long relationship
May 01, 2016
ALBERTO RUIZ THE BEST
ALBERTO ES UN EXELENTE TRABAJOD TIENE UN CONOCIMIENTO INCREIBLE SOBRE LOS CARROS DE LA HYNDAI MUY AMABLE MUY CARINOSO INTELIGENTE Y MUY AMIGABLE Y SOBRE TODO MUY ATENTO CON LAS PETISIONES Y NESESIDADES DE SUS CLIENTES
Apr 26, 2016
good Service
I really had a good experiance while i was purchasing this vehichle the staff was very attentive and friendly towards me. it was really great.
Apr 26, 2016
Hyundai Sonata Leadr
I have leased from this dealer twice and both times I had a great experience. The staff is friendly and cares about the customers overall experience.
Apr 26, 2016
Excellent
I am really impress with the awesome work they do over there, friendly and cooperative... the staff was really helpful... i eill recommend to all of my friends and I will keep coming in a future for more of rhis amazing service.
Apr 26, 2016
amazing
Alberto was great ! He was friendly , and was extremely helpful, I was undecided on wish car to get when I first got there but he helped me choose the right car for me and also gave me the exact color I've always wanted ! I will definitely be sending more people his way . Even after I purchased the vehicle he has been great at helping me with other questions I've had .
Apr 23, 2016
Excellent
an excellent person for me when I return to dealear would return to do business with, what I like about Alberto Ruiz who cares about all its customers after having finished the business
Mar 29, 2016
Great staff
Second car bought there and not dissapointed. Professional staff. Tookgrreat care of us. Car delivered in. Impeccable shape. Salesperson did an excellent job dealing with us.
Mar 18, 2016
Excellent service
Excellent service and alberto ruiz was very good thanks to him we got what we needed to change our mines and purchase the new vehicle.
Mar 14, 2016
Potamkin Hyundai
Great Dealer I will recommend to Anyone that needed to buy a car.Perfect customer service in all of the staff.I felt very comfortable and happy with my purchase at Potamkin Hyundai.
Dec 25, 2015
excellent
great job, everything was to satisfactory to my needs, alberto was great at his job, will def come back to service my car at this location
Dec 17, 2015
great experience
I like the professional and friendliness of the salesman and how he worked with us. I would recommend Potamkin Hyundai to anyone. I am happy with the car.
Dec 03, 2015
Excellent Service
I was very please with the attention given to my desired vehicle, the courtesy of the personal was excellent, this has not being my first purchase at Potamkim Hyundai, I have bought 3 other cars with them an the experience has always been great.
Nov 04, 2015
Great to buy
Great time for someone they show me what i want and work good for the price that i was looking thank for all the help
Nov 04, 2015
This is my 3rd Hyundai!
I have worked with Monica in Service for a few years now; she is very professional and has always taken very good care of me! Thank you Monica!!
Oct 26, 2015
Excelent experience
As this was a purchase for export some things in this survey do not apply, but overall it was a great experience and I will definitely come back to Potamkin Hyundai if I need to
Aug 01, 2015
great experience
my experience was good, the sales person treat me as a friend ,sales manager was very helpfull on the deal process , as well the finance department.
Jun 05, 2015
Nice dealer
The dealer is very clean the salesman is very professional and the car is so nice. I'm very happy with everything especially with my new car
Ariel Gonzalez
Sales and Leasing Consultant
Feb 11, 2020
My husband’s co-worker referred us to Ariel, So far this...
My husband’s co-worker referred us to Ariel, So far this is our second lease with him, he is a great sales consultant, very knowledgeable, friendly, personable. My husband and I are very happy with our new Tucson! Choose Ariel as your sales consultant you will not be disappointed!
Jan 11, 2019
Thankful
Very satisfied with his service, he has always treated us like family. Prompt to help and answer questions. He made our first experience with Hyundai a good one.
Dec 21, 2017
Elantra
Todo bien.muy buena rxperiencia el carro es perfecto y buena economia. Ha sido una fran experience. Dos familiares mio quieren comprar tambien. Esto esta demaciado largo. La proxima no lo hago
Nov 30, 2017
Best Experience Ever
The best experience I’ve ever had. Ariel was incredibly respectful but very down to earth and friendly. Truly exceeded my expectations, and did his best to ensure I got the car I wanted at the most reasonable price possible! Anyone who will listen will absolutely receive a glowing recommendation from me to visit Potamkin Hyundai! Thank you so much for my new car! I love it!
Nov 21, 2017
Perfect
Desde k arrive a Potamkin Hyundai fue tratada excelente, fui recomendadda popr mi prima y el mismo vendedor me atendio, vusco el color deseado y el carro k yo queria, fue todo el tielpo positive mi experierncia, y estamo muy contentos con el carro
Nov 10, 2017
always has especials
this dealer always working wit the costumer to make the deal done and people are very nice the offer you coffee and son food place is very clean
Nov 04, 2017
Santa Fe
The customer service and sales department were excellent through it the whole process of purchasing my vehicle. I would highly recommend the actual car, the dealership, and the workers for their excellent support. I am extremely happy with the business deal.
Oct 27, 2017
Good and happy with my sonata and were else ait too much questions
Good car, good dealer good sales person that is it. No more word it ok i have to work. S are not more it ok so finish tje next time i will do more easy
Oct 20, 2017
A Good experience
For me, the moment to change the car produce big stress, I Know that this time was mas easy and feel most relax, maybe the employee Ariel help with his good job and professional attention. He is a good salesman.
Oct 13, 2017
NA
Every thing was good. The service was quick and purchasing was easy. Negotiations were done until pricing was good for purchasing. At time of purchase, there was food and drinks for clients.
Oct 07, 2017
Exceptional
Good customer service and great price. All.staff was very nice everyone very nice and helpful. Car was amazing and clean. Was not there long. The purchase was not lomg and it was a.pleasure.
Oct 07, 2017
Great Service
Satisfied with service, and price. Made me feel secured and pleased with my purchase. Thank you to Ernesto Rivas, Financer and Ariel, Sales Associate for assistance
Sep 17, 2017
Customer service excellent
I think that my interaction with the dealer representative was very good. I felt excellence and friendly communication. Definitely Hyundai dealer was my first option and it was right. I have to say THANKS.
Sep 15, 2017
Buying a vehicle without "mind games"
The salesman and the dealership management listened to my needs, understood that I was ready, willing and able to buy and completed the transaction to my satisfaction. Thank you
Aug 18, 2017
Excellent
Very satisfy with the service. Staff very professional. I will definitely recomend Potamkin dealearship and the employees. I bought the car I was looking for and I am very happy with my car
Jul 08, 2017
Great Experience with Lease
Very happy with dealership. The salesperson was always will to assist me with my question. Return a couple of times as I may my decision, I was never pressured to purchase.
Jun 27, 2017
Spectacular Experience
My experience at Potamkin Hyundai was spectacular. The staff was very informative and knew the product very well. I absolutely love the car. I am extremely thrilled with my purchase.
Jun 12, 2017
Good
WAS VERY nice, VERY Professional and excelent attention. All time WAS a personal attention and the Dealer ship wa s clean and nice. We Will be thera toi the nex car
Mar 23, 2017
A Nice Experience
GOOD EXPERIENCE! The sales representative was really patient and tried to fulfill all my expectations. He never applied pressure, but give me all the information needed to make a good selection of my new car.
Mar 12, 2017
excellent experience
Thank you Ariel and the hole team for making my visit pleasant.I never though buying a car was so easy you guys find my perfect fit. I would definitely recommend you guys.
Mar 09, 2017
One of the best!
Always a great experience when I go! This is my 3rd purchase at this dealer and I wouldn't have it any other way! The Potemkin employees always manage to meet my expectations and give me what I ask for
Feb 26, 2017
Excellent
Ariel González excellent worker who helped me to find the car that I was needing.In other words,Ariel, great and excellent employee who did an awesome job.
Feb 17, 2017
Excellent experience
It was an excellent experience. The staff at the dealer and the seller Mr Ariel Gonzalez were very professional. I definitely will recommend the dealer Thanks
Aug 24, 2016
Best car dealer
It was a very good experience, very professional staff and I was out of the dealer driving my new Hiuday in record time and the costumer service was great
Aug 22, 2016
Perfect
was nice experience, Iam happy with my tucson . so good and also will be back shortly for another one to my sister and my soon . tahat is it
Aug 16, 2016
Awesome dealer and saleperson
I'm very satisfy with my car and the saleperson was very professional and help me in everything. Very happy i will recommend to all of my friends
Jun 29, 2016
2017 Elantra
Excellent service. This is my 5th car with Potamkin Hyundai. I would recommend this dealership to all. Thanks for a wonderful experience. Thank you to Ariel for your continued professionalism. Thanks also to Miguel in finance for a speedy process.
Jun 16, 2016
Amazing service!
Ariel treated us the best way possible. He was always honest with the prices. Everytime I was undecided he walked me again to all the possible options, and was always patient. Every person that helped us was professional and trusworthy. Loved my experience, I couldn't be more happy with my car.
Jun 09, 2016
Good place
I just got my first car their and it was simple the sales man was very nice and straight forward I'm happy with my visit I would recommend anyone interested in a Hyundai to go their.
May 17, 2016
Great Bussiness
I was kind of unsure about what could be the perfect car for me, based on my budget and life style. The seller Ariel was very professional and provided me accurate information so i got the perfect deal. the experience in general was excellent. I am really happy with my new car. Potamkin Hyundai is the right place for you to get your perfect deal.
May 17, 2016
2016 GENESIS
They had just what I was looking for, Love my new car, love every fixture, the salesperson and the dealer were excellent. Will recommend this location. thank you!
May 17, 2016
Excellent experiance
It was my pleasure to do this business. I had an amazing experience. Thank you to the dealer and my seller Mr. Ariel Gonzalez. I will definitely recommend Potamkin Hyundai as a perfect place to buy a car.
May 05, 2016
Best Dealer Ever
Everything was excellent, superior attention to the customer and satisfaction 100% guaranteed. Really happy customer, loved the car, so happy with the purchase. Sales representant Ariel and Financial Manager Paul Asper were beyong than great! Super helpful and profesionals! We will be back. Thank you for everything!! Potamkin Hyundai is the best dealership I've ever been. Awesome! Thank youu guyss!
May 04, 2016
Great Customer Service
Very Happy with the attention Ariel Gonzalez gave me to obtain the car I wanted. Outstanding customer service skills, patience and very professional. He made sure I left the dealer a happy customer. On the service side Franklin has been exceptional offering outstanding customer service skills, patience and very professional.
Apr 24, 2016
my experience at the dealer
my experience was good, I am satisfied and very happy with the purchase of my car, attention and help to find the car that needed by workers who attended to me was very good and professional,
Apr 07, 2016
Review
Ariel was the reason I went back for another lease and I'm happy I did. He knew exactly what I was looking for and made this otherwise painful process of shopping for a car, bearable.
Mar 14, 2016
my salesman was excellent
The salesman was an excellent person and he helped me out with the car and help me I will get a better deal and the everybody was very professional to me
Feb 02, 2016
great
Excellent enviroment , friendly people ready to help. Sales Person very honest and direct didnt waste our time we appreciated the easy way he made the process.
Jan 15, 2016
Great Experience
Loved my experience buying this car!!! The wait of all the paperwork was not the dreadful whole day experience and everything went so smooth. I will definitely recommend this dealer.
Aug 21, 2015
dont do it
worst expeirnece of my life.. forced into signing things that cost thousands of dollars (they stated it was required) without knowing i didnt have to sign. i am first time buyer.. ended up with 32k in loan when car only costs 21k and 18k on internet... im appauled my learned my lesson and will never buy from this dealership again.
Jul 22, 2014
Amazing experience. Ariel Gonzales is the best.
My experience in Potamkin Hyundai was amazing purchasing a 2014 Elantra from Ariel Gonzalez. Ariel help me all the time in every detail about my purchase. Also Rene from financing department helped me during the financing process. I strongest recommend that you visit Potamkin Hyundai if you plan to buy a new car and ask for Ariel Gonzalez that is the best sales associate that I have met.
Oct 17, 2012
Was A Great Expirence buyin my first new car, I feel the...
Was A Great Expirence buyin my first new car, I feel the care of agency,He recommended all the possible way to get the car, i was so nervous but with his experience and patient he make me took the best option to me. Thanks a lot for all the help
Sep 11, 2012
Excellent service and prices. The sales person and the...
Excellent service and prices. The sales person and the manager were very friendly and professional. I'm very happy with my Sonata, it's a beautiful and great car.
Jun 22, 2012
went to buy a new car for my mother i was greeted by...
went to buy a new car for my mother i was greeted by ariel.he was very friendly and helpful in how we wanted our car. I really appreciated the service provided and will buy from there in the future Hyundai is my official dealership.
Modesto Fernandez
Sales and Leasing Consultant
Oct 12, 2017
Professional service
I came to this dealer without any decision to buy yet and with some other options in had and thanks to the professional job of the personnel I was satisfied with my purchase. I strongly recommend it.
Sep 28, 2017
Great purchasing experience!
I'm really satisfied with the service provided by my sales representative. I will definitely come back in the future and recommend this dealership to everyone interested on being a car.
Jul 13, 2017
Good purchase experience
I came to Potankin with an offer of the dealer where I made the previous lease. Modesto Delgado make me an offer and said he would beat any offer of another dealer. When I said I would go to the competition to compare the offers, he showed confidence and did not push me too much to stay at Potamkin like other salespersons use to do in an annoying way. I went to the other dealer and the end of the day returned to Potankin because Modesto really offered me the best deal.
Jun 26, 2017
Great Service
Modesto was great at helping us. William recommened 100%. He was very profesional and knowledgable. He helped us to get the best deal. I am very happy with my purchase. Thank You to everyone at Hyundai dealer.
Jun 17, 2017
Good experience...
Like the dealership and specially Modesto my salesman who was very attentive to all my concerns. Explained everything to me in a very calm way and made me feel secure about my purchase, since it's my first Hyundai. Great guy!!
Jun 01, 2017
Great service
The sttaff at Hyundai was very helpful and friendly and I'm very satisfied with my new car. They helped me with a reasonable price for the car I wanted
May 24, 2017
Sonata
I had a very good experience with everybody at the dealership and am very happy with new Hyundai. I would come back to buy again in the future.
Apr 28, 2017
Great job! You get what you are promised!
Best deal ever. Thank you! I did not have to battle to get what I wanted. No wait time all done over the phone! Drove in and sign and drive! Modesto your the best!
Apr 22, 2017
Great customer service
Modesto gave us excellent service, he worked with us diligently and answered all our questions and concerns. Our family has purchased from Hyundai for over 8 years and he certainly made us feel cared for and as valued customers.
Apr 06, 2017
Shirley Branford
Nothing but excellent salesman, great to work with. The customer service was excellent and the finance girl on my deal was super nice and quick. Great team
Apr 05, 2017
Excellent
Definitive I will go back to that dealer, very helpful and friendly, he show me all cars that I was looking for including all features and new technology that is rare for me, I had to up date myself with a lot of things. Thanks to Modesto. your: Miguel Castro
Mar 23, 2017
Modesto review
Hyundai was great. Modesto was even better! He met every need and really made my family a priority. Thank you modesto for really caring about my familys saftey and security. Helping me find what worked for us best!
Mar 04, 2017
Great!
They help you out to reach a price that everyone come to be comfortable with. Do no settle if you are not happy about price offer.
Jan 26, 2017
excellent
very professional and excellent service. Modesto Fernandez was very helpful and very professional he helped me by meeting all my needs and expectations. I recommend this place all the time because of their great service.
Nov 24, 2016
Perfect experience
Everything was great, great experice, I will defenitley go back for all my maintance work and buy different cars. Everything overall was great and winderful
Nov 18, 2016
Awesome Experience
Modesto was very helpful and has taken care of my family and I for years. I will always go back to him when I need help.
Sep 30, 2016
Don't know
Excellent , I had very good experience buying a car their and would buy one from them again! It was very easy and a very pleasant experience for me being a first time buyer on my own , I love my new car .
Sep 09, 2016
Treatment was incredible
The way the staff at the dealership offered to help was just amazing, salesman listened to my needs and got me a price that was perfect. My rating would be a 10/10.
Sep 07, 2016
Ok experience.
Giving it straight is what I prefer. Thanks for not trying to force things that I did not want. Next time, please speed things a little faster and I would say perfect service!
Jul 28, 2016
Pleased and Happy
Great service and friendly environment. It felt you were doing business with family versus strangers. I look forward to visit again and do business again in the future with this dealer.
Jul 28, 2016
Excellent staff
I totally recommend this dealership. They really help you always. I've been here more than 5 times and will always come back. Thank you guys
Jul 14, 2016
Potamkin is awesome!
Modesto and Miguel are the best!!! The service was beyond great, it's amazing to have a car buying experience go so smoothly. I will be recommending Potamkin to everyone!
Jul 13, 2016
Great Experience
I had the most wonderful experience from start to finish. I love and enjoying my new ride. I would recommend the dealer to someone else.
Jun 13, 2016
Good service
I can't get in my bluelink account I been trying for days now don't know what's to do can someone help me or call me
Apr 30, 2016
Happy Customer
Very Happy with the attention Modesto Fernandez-Cortez gave me to obtain the car I wanted. Outstanding customer service skills, patience and very professional. He made sure I left the dealer a happy customer.
Apr 28, 2016
Great Service, excellent deal
I was able to get the deal I wanted and the car exactly how I wanted it. not many people can say that from other dealers. Thank you potamkin hyundai
Apr 26, 2016
good Service
I really had a good experiance while i was purchasing this vehichle the staff was very attentive and friendly towards me. it was really great.
Apr 08, 2016
Great deal
A great deal on a 2016 Genesis with most of the options I wanted. The staff at the dealership was very nice, courteous and professional without being snobbish. Modesto Fernandez and Angel went out of their way to make the leasing of a new vehicle a great experience for a first time customer.
Apr 05, 2016
awesome
This is the second time i purchase from here. Fast and effecient transaction. Would highly recommend whether buying trading or leading a car. Will be returning soon for stepdaughter first car.
Mar 31, 2016
GREAT EXPERIENCE AT POTAMKIN HYUNDAI
great service at Potamkin Hyundai that day I'm satisfy with the car I got. the specials that they have are very good for almost all cars. if I will have to buy another car I will come back to Potamkin
Feb 10, 2016
Amazing Experience
I have bought vehicles at potankin many time and is always a pleasure. The service is great and then do the very best at meeting your price
Sep 23, 2015
My car
It was ok I'd recommend the dealer to another individual at anytime just wish my finance would have been secured before I left the dealer
Jul 16, 2015
Best experience ever
I had a wonderful time at the dealer. All the personal was really niece and knowledge of the products and provided me with the best offers and service.
Jun 13, 2015
Thankful
I am satisfied with the attention received from employees of Potankin Dealer. Tanks so much to Miguel Rosario, he is excellent making his job. I recommend this Dealer because is the best place to buy a new car.
Francisco De La Terga
Sales and Leasing Consultant
Mar 26, 2020
Fue una atencion muy profesional y personalizada la que...
Fue una atencion muy profesional y personalizada la que recibimos del Sr. Francisco, el manager y el financista. Mi esposa y yo ;e deseamos muchos exito
Aug 28, 2019
The number one fraudulent company potamkin Hyundai
About 4 month ago I did a trade in for a new Tucson we did the process and gave the down payment and after the first month we receive a later from the loaner state ting that the negotiations didn’t go as plan because the finance personnel didn’t send the paystubs to the bank so the transaction was decline and they didn’t pay off my trade in like they had said and signed paper work saying that they were going to pay the bank for the trade in value ntn happened after 4month of contacting hector Mota his staff just kept on giving us the run around and they had sold my trade in to action and there proof of u go to the back of the building u could see how many cars that people trade in go straight to auction without even paying of the loan. After 4 moth they still can’t find my trade in this dealer is a joke and the staff too pls do not do business with this people or this dealer. Don’t recommend to even put foot in this dealer they all lie
Aug 27, 2019
fraud
Shady business from the sales to fiance personnels don't recommend to do any business with this dealer. Very shady place especialy the sales and fiance Francisco De La Terga Carlos Mangual Daniel Varacca Hector Mota
Dec 19, 2017
Great buying experience
This is the best staff in the world! Can’t wait to share my experience with everybody it was amazing!!! Francisco my salesperson was great and Brigitte the finance manager was amazing!!!
Nov 01, 2017
excelent
Francisco de la Terga is very frendley person and he help you with everythings you need. I recomemded him if you go to buy a new car.
Oct 17, 2017
GOOD PURCHASE
Hola Prefiero escribir en español. Es el segundo carro que compro con ustedes y Frank me ha atendido las dos veces. Estoy contento con la compra y normalmente recomiendo a mis amigos que se hacerquen a ver a Frank. Ya tengo planificado el nuevo carro que queremos para sacar con ustedes en el 2019. Muchas gracias Edwell Lima
Oct 15, 2017
Great Dalership, Great Service
I really enjoyed buying my car at Potamkin Hyundai. My salesperson was very nice and the staff was just as nice. They conducted everything in a timely manner and they helped me make a very important purchase in my life. I totally recommend it.
Oct 14, 2017
jamy garcia
everything went perfect francisco was very nice and helped me alot to get the vehicle i was looking for ! the hospitality was amazing and everyone treated me very good thaks guys for the experience
Aug 31, 2017
Perfect Review
Everything went perfect and successful, Francisco and Hector helped me out a lot they made sure everything was perfect for me, i'm extremely happy with my New Hyundai Elantra 2018. Couldn't be any happier with the dealership and of course the salesman.
Aug 30, 2017
excellent
excellent dealer, great work, good service, satisfied with my vehicle, I definitly would recommend this dealership. Francisco de la Terga such a nice guy, very friendly.
Aug 26, 2017
Excellent
The service was excellent. Great employees who helped me out. The dealership was clean and fresh. Have plenty of coffee while I was waiting. Thank you again for a great service.
Aug 25, 2017
GOOD
Exelent employer, help me in my purchased and give me the best option that was appropriate to me.i will be recomend to friends and family that are interesting to buy a new car. Thank you
Jul 13, 2017
EXCELLENT CUSTOMER SERVICE
FRANCISCO DE LA TERGA EXCELLENT SALES PERSON AND EXCELLENT CUSTOMER SERVICE VERY FRIENDLY LOTS OF PATIENTS WILL RECOMMEND MANY OF MY FRIENDS TO FRANCISCO DE LA TERGA AND HYUNDAI FOR THERE CAR PURCHASE . BRIGITTE GUILLOTTI EXCELENT FINANCE PERSON WORK WITH US TILL WE GOT APPROVED FOR OUR CAR LOAN ALSO EXPLANED ALL PAPER WORK WE SIGNED OUR PAYMENT DATE WHO HAS OUR LOAN AND ALL WARRANTYS , TLP, MANY PLANS HYUNDAI OFFERS EXCELLENT TEAM WORK . VERY FRIENDLY ENVIROMENT .
Jul 13, 2017
My experience
a professional dealership that offers a great deal of attention and care. I highly recommend this dealership to others and I will be returning soon.
Jun 11, 2017
Excellent Dealership.
my experience leasing a new car was excellent. The staff treated me like home specially Francisco; he did everything possible to help me get the car and for that I would recommend him to anyone.
Jun 09, 2017
Review for Francisco
Thank you so much Francisco! I can't wait to come back and bring my friends and family, I've spoke to them about you and how great you are at your job, they'll definitely be going soon!
Apr 18, 2017
Very good
Frank helped with everything I needed to get my car , definitely recommend. Every helped me to get what I needed at the price that I needed it to be .
Apr 01, 2017
Best service and customer service ever!!!
I went to change my Passat for a Santa Fe, the service was exceptional, from the salesman, Francisco de la Terga, to the financial officer, the environment is trustworthy and makes buying a vehicle a very pleasant experience.
Mar 28, 2017
Great Salesman
I have a great experience at Potamkin Hyundai mainly because the salesman was very honest and answered all my questions. He didn't make me feel pressured or rush just to make a sale.
Mar 23, 2017
Potanki Hyundai Excelente Dealer.
Excellente Dealer to buy or make a lease in excellent cars where all his equipment are tremendously professional, especially my seller Francisco The terga ,,, Thank you.
Mar 13, 2017
Car lease
Francisco was very professional. He was very nice and made my leasing decision easier. I will take my mom to get her car next week. I will definately recommend Frank to any one of my family member and friend.
Feb 16, 2017
Very happy with my new car
They offered me a great deal and incentives this is my 3rd Car . They offered what exactly I needed and they delivered . I love ?? Potamkin
Jul 07, 2016
Great,
I have bought five car from this dealer. I will definitely again. My daughter also have a car from the same dealer. I also recommend to my mom and she bought a car.
Jul 07, 2016
exelent
Super exelent all in the dealer with the employee and the manager Hector Mota a Customer service super, Quality of Work nice, Friendliness alway and the Price exelent thank you so mucho for all.
May 17, 2016
Francisco was great!!!!
Excellent customer service.The experience I had buying my new car from Potamkin Hyundai was awesome. I recommend this dealer. It was a complete pleasure working with Francisco de la Terna.
May 12, 2016
Amazing service
I received a very smooth and professional service trying to exchange my vehicle. I would recommend this dealership. Francisco is very well aware of the needs of the costumer and tries to make the client feel at ease with his expertise.
May 06, 2016
Buyer
Very satisfied with the service given. The attention and the price of the vehicle was awesome I will definately recommend Hyundai to all my friends.
Feb 10, 2016
Excellent!
Bought my car about 8 months ago and continue to be extremely happy with my vehicle. Also dealership and salesman have both done follow ups which lets me know they weren't just nice the day of the sale but they care what happens after we take vehicle home. So grateful.
Oct 21, 2015
Amazing place
I will definitely be returning to this dealership and will be recommending this place to family and friends.it's my first time with a Hyundai and I'm very pleased
Aug 03, 2015
Excellent Customer Services
My husband and I bought a car last year and leased another one. Francisco Delaterga made us feel like VIP people, he was very friendly. He treated us as family members.
Jun 10, 2015
Excellent Experience
Excellent Experience from start to finish. Before I entered the dealership, I already knew what I wanted, and my sales rep Boris brought it all together. I will definitely spread the word out to my friends and family that might be in the market for a new car.
Alexis Silva
Sales and Leasing Consultant
Oct 27, 2017
Awesome service!
Great dealership, always knows what they’re doing. This is the second car I buy here and they were able to hook me up with a deal
Oct 26, 2017
Excellent
Great profesional good Service the employee Was very professional ,and the service too I really recomend the dealer and Alexis Silva The girl who did my paper for the finance I don't remember her name. was very professional and explained everything
Sep 17, 2017
Excellent
Excellent experience, true professional. He was not agressive, treated me with respect and with patience. Alexis knew in detail all cars and listened to what I wanted, features etc. Was not pushy at all. I felt he truly had my best interests.
Aug 17, 2017
Great Job!
Lorenzo displayed a great job with excellent communication and interpersonal skills. He was professional and gave me opportunity for test drive! I love my Hyundai Sonata 2017. Great Job, Blessings to you. Tom.
Aug 11, 2017
Great service
Andy Gonzalez is amazing. He helped us twice with the purchase of our cars. He is extremely helpful and professional. We will forever be grateful with his service and his help. Thank you Andy.
Jul 11, 2017
Feedback
Great customer Service personalized and very detail showcase. I will definitely recommend this dealership to anyone looking for quality, price and professionalism. Just waiting for my missing original floor matts and Blue chip and I'll be a happy customer.
May 24, 2017
Excellent service
AMAZING customer service. Alexis helped me in everything i needed and answered all my questions and concerns. would definitely recommend my friends to come and shop here
May 09, 2017
Great experience
I would definitely recommend this place. The employee treat me with respect and sympathy. I am very happy with the threat, and I think i will be back in a future.
Jan 15, 2017
Good job
It was an incredible experience, as usual, it is already in 6 months 8th car that we bought between family and friends, definitely excellent, good job
Jan 14, 2017
Always happy
I'm very happy to be here at this dealer!! Excelent and professional people!! I recommend to everyone!!! And you can choose the car that you need with facilities!!!
Nov 27, 2016
Customer Review
This is the 3rd time I get a car from this dealer. The staff is really friendly and helpful. I am completely satisfied with my new lease. The salesperson really helped us in getting the car that we wanted and for the price that was okay with our budget. I am really happy with this great deal.
Nov 23, 2016
Amazing service!
Ones i walked in the Hyundai dealership the people greet me with friendliness and great service, I told Alexis what i needed and he made it happen, im very happy with my purchase and the amazing people!
Nov 19, 2016
Thanks
Good attitude, nice installations, the services food outside was amazing, it's really helpfull, also the wAiting area is comfortable. All was good and I got what I wanted
Oct 22, 2016
lwase9
excellent condition experience is another 4 the the I have to do with it was a little bit more about it in the morning and 6th grade for the
Oct 21, 2016
Fraud, dirty game, unprofessional
Im very disappointed with potamkin hyundai management because on September 15 i bought a 2017 elantra and the "bank" requested 700 for down deposit and i did pay it...while signing the paperwork, i told the finance manager, that the last time i bought a car here (which was in dec 2015, sonata 2016) a month after the purchase i got a call from one of the managers saying that i needed to pay 2000 or they would tow my car away...i went over to the dealer and the manager said that the "bank" needed 2000 or the deal couldnt be done...i was so stupid that i payed for it because i had already made plans with the car.....NOW THIS TIME, for the elantra i told the girl, that LETS HOPE THIS TIME IN A MONTH FROM NOW, YOU GUYS DONT CALL ME REQUESTING MORE MONEY BECAUSE THE BANKS NEEDS MORE...sophia said...no that wont happen, it shouldnt happen.... WELL IT DID HAPPEN, the dealer waited until the 15 of october to let me know that the deal wasnt approved because the bank needs more money...i said thats BS. You guys are not going to catch me twice, you are playing a dirty game here and probably im not the only customer going through this. I was infuriated...i went to the office and spoke to the general manager and told.him to cancel everything and that i needed my money back, my deposit.. Im not happy with potamkin hyundai..last time will buy or lease there...
Oct 09, 2016
Fast/excellent service
I'm a retuning customer and couldn't be happier with the level of service provider by the salesman. Very excited with my new 2017 Santa Fe.
Oct 04, 2016
Happy with my Hyundai Accent
Hi my name is Ricardo and I bought my Hyundai Accent at Potamkin Hyundai on Sept 22, I can't express how happy I'm of taking that decision, buying that car made me so happy and I would like to thank Alexis Silva for the treatment and the attention he took with me, he and the whole team made my purchase experience amazing, I will definitely recommend this dealer to some of my friends
Sep 29, 2016
JM at Hyundai
This is our 7th Hyundai in the family. We are confident to continuing with the brand because the good return Quality and money. Th Quality of the materials and finishing are better than the American cars.
Sep 24, 2016
I had a satisfactoty experience in my visit to Potamkin Hyundai
The personal of Potamkin Hyundai is very qualified. I received a great attention and a very good explanation of the all of new technology of the Elantra 2017 that satisfied my expectations.Thanks a lot!My wife and me are old clients of Potankin Hyundai.
Aug 25, 2016
Hyundai Sonata 2016
My car is excellent, the staff and my salesman was amazing. I recommend this dealer to anyone looking for a fair price without the hounding of other dealers!
Jun 11, 2016
Excellent customer service
Everybody here in this dealer work together in order to give an excellent attention that the customer deserve. It took me less time to get my new car .
Mar 11, 2016
Review
Great easy going service. They found me a car that I fell in love with . From model to safety features . It was a quick process in finding the car and all the details on the lease were elaborate.
Dec 01, 2015
Great
My dreammed car,thanks for everything ,this is the best dealer of Miami and the best experience of buying a new car ,thanks guys, you're the best ,I really recommend this dealer to all of my friends.
Nov 25, 2015
Excellent Sales staff ( Andy and Alexis) so proffesional.
Sonata is an amazing car! That is the car I was dreamed ever! Beautiful, reliable, safety, design and excellent performance in high way and city, five star !!!
Sep 17, 2015
Great Service & Price
Alexis was great and very honest. We review many options and he follow us in each one. It is my fourth Hyundai with him. Thnaks
Sep 16, 2015
Excellent service
Excellent salesman. This is the reason why came back for a second leased car. Good service and excellent people. Would sure return for a third time.
Aug 21, 2015
dont do it
worst expeirnece of my life.. forced into signing things that cost thousands of dollars (they stated it was required) without knowing i didnt have to sign. i am first time buyer.. ended up with 32k in loan when car only costs 21k and 18k on internet... im appauled my learned my lesson and will never buy from this dealership again.
Aug 18, 2015
Excellent service!
Alexis was always attentive and professionally explained to us all that we asked for. He demonstrated a high quality of customer service at all times.
Jul 10, 2015
Exellent
Exellent ,,the sales deales was nice and give me ghe best deam for my new car ,the financist was nice too , im very happy whit my new car thanks
Frank Pena
President/Dealer Principal
Mar 26, 2020
Fue una atencion muy profesional y personalizada la que...
Fue una atencion muy profesional y personalizada la que recibimos del Sr. Francisco, el manager y el financista. Mi esposa y yo ;e deseamos muchos exito
Nov 08, 2018
No Visitin este Dealer Eviten Incovenientes
Decidi cambia mi vehiculo VW por una Camioneta Tucson pero el dealer Potamkin Hyundai devolvio el Vehiculo 9 meses tarde y por cumpla de ellos tengo una factura de la compania de VW por 2057.00
Jul 22, 2018
HORRIBLE SALES SERVICE!!!
Dealerrater.com needs to put ZERO stars. Horrible service!! Was given three quotes on a Elantra Sport Premium and each time they were well over the national lease average!! AVOID AT ALL COST!!
Feb 16, 2018
Very good
A true young professional that did everything and more to accommodate us in our 3 Hyundai car. I was truly was surprised. Having sales pros like him are a asset.
Dec 27, 2017
Clienta Feliz
Estoy bien feliz con la compra de mi Tucson, les agradesco a todos en Potamkin por hacer el processo facil, rápido, y al mejor precio. Muchísimas Gracias!!
Dec 17, 2017
Good
Good but shopper cant be on a dealer ship foe so many hours and need to do something about your your network can't have system going down.
Nov 30, 2017
Thank you
Thank you all for getting me the best deal and answering all my questions. I am very satisfied with my Tucson and everyone at Potamkin.
Nov 09, 2017
TWO THUMBS
GREAT SERVICE CANT WAIT TO BUY MY NEXT HYUNDAI. KEEP UP THE GOOD WORK LETS GO HYUNDAI. LOVE MY NEW CAR IM GOING TO STAY WITH THE HYUNDAI FAMILY. MOST OF ALL POTAMKIN HYUNDAI
Oct 15, 2017
Great Dalership, Great Service
I really enjoyed buying my car at Potamkin Hyundai. My salesperson was very nice and the staff was just as nice. They conducted everything in a timely manner and they helped me make a very important purchase in my life. I totally recommend it.
Aug 24, 2017
Excellent
Excellent could not be any happier with the excellence at potamkin Hyundai. Freddie Corcho was who helped me right away he was excellent. As well as Frank Pena. Thank you for making my experience a pleasant one for me and my daughter since the car was for her.
Sep 01, 2016
Great experience and very knowledgeable and friendly staff.
Cesar who took care of my purchase was very knowledgeable with my selection of an Elantra. He explained everything to me that I needed to know and helped me understand the process. I would recommend this dealership to anyone who needs a new or used car. The friendliness of the staff and also Frank Pena was a welcome to me.
Jan 06, 2016
Outstanding car buying experience
Dealership is pleasant, staff is outstanding. We have bought and leased 5 cars from this dealership. Would not hesitate to return. Ask for Cesar or Frank.
Dec 29, 2015
Excellent
I had a great experience, staff was really nice and my sales representative was awesome!! I will definitely recommended friends and family to visit this dealership!
Oct 23, 2015
Even i was financed.Miracle workers.
Overall experience was great. They really helped me get the best financing. I wish the process hadn't taken close to 5 hours but my credit is pretty bad so they really had to work to get me financed. Everyone was really friendly and helpful. Good team good service good car.
Oct 21, 2015
Amazing experience all around!
Amazing dealership all around. Got me in exactly what I wanted with no haggles. They worked with me incredibly like I have never seen any dealership do. Took me out of my 2013 Sonata 2.0T limited and put me in a 2015 Genesis with Signature package a year early! Almost within the same payment I had for my Sonata! These guys rock and they make it happen. Would highly recommend this dealership without a doubt. Rick Case Hyundai could not even come close to the deal that this team worked out for me. Andy Gonzalez, you rock brother!
Nov 24, 2014
Great salesmen, horrible management.
Went in after confirming a certain car (year/model/trim/package/colors) were in stock; get there and the car is not the color described. Not a good intro (in my mind I'm thinking the same thing you all are which is bait and switch), none the less the sales person, Gelson Gomez, apologized and promised to make right with another colored Santa Fe with the same package. We had brought in a true car estimate @ 30,984, Gelson comes back with 31,133. The reasoning? First aid kits, and other misc add ons for this car. We go back and forth on the price, rebates, the breakdown of the fees the dealer is making, etc.. about an hour into this, one of the floor managers, JOHN ESCOVAR, comes in. John Escovar, starts spouting how true car is not a dealership, they don't know what it is, and that as a small dealership, they are willing to be close to the price but to work with him. I remind him I'm not a charity, and that the price I'm countering with is more than fair for a 14 santa fe (mind you they're about 20 or so in different trims and models) some sitting there since June, and the fact that its a sunday and there is tumble weed going through their show room. John then suggests if we don't like the price he's come up with, that maybe we are out of our price range and we should go look at something cheaper. I chuckled (seeing as they learnt later on when verifying income, when you make 100k+ a year you can definitely afford the car but you're not going to give out money), and walked out. The GSM, GREG MUIR, has me make a detour as I'm walking out, tries explaining the same things John does, asks me the famous "what do you wanna spend a month" line, after I ignore him and tell him my price on the vehicle, he says "have a nice day" and turns away. Out in the parking lot, my sales person Gelson, who's the only one by now that hasn't been absurdly rude after finding out that I'm not some uneducated consumer they can con, comes and tries to rectify the situation. We spend another 2 hours at this point going back and forth on the hood of the car; him trying to get the GSM to lower the price, the GSM not budging (I'm guessing out of spite now since I walked out on bad terms). Finally the GSM gets in contact with Frank Pena, the actual manager at Potamkin Hyundai, who approves the price I wanted. Finally some common sense demonstrated by the management in this place. After this things went fairly smooth; John Escovar, comes into the office (at this point after agreeing we move the party back in doors), and goes to shake hands like if nothing happened. (Imagine my amusement and thrill.) We agree on a price, fill out the credit forms, etc..head to finance with Freddy Duran, decline all the add-ons, go over the contract with a fine tooth comb making sure all the fees are explained, taxes, etc.. add up, sign, and get out of here! 6-7 hours later, the parts department is closed, can't get our books, spare keys, and mats. Should hopefully be taken care of tomorrow (this happened today, 11-23-2014). To summize, Gelson Gomez was a pleasure to deal with, tried his best to seal the deal, and did so...no thanks to his management (John and Greg) who would rather let a 2014 santa fe sit next to the other 16 on the lot and go to auction or have to get sent back to make room for the 2015s at a WAY deeper slash than that I offered. Did I mention we were 1 of the 2-3 people I saw actively working out a deal in the whole show room which I was in from 1 to about 7:30 pm?? And the only ones I saw closing a deal was me and my fiancé? They would rather not close a deal (which they would not budge with 700-800 until the GM phoned in from home), than to close a deal in a desolate dealership on a weekend. Greg and John were insulting, scoffing at me and my fiancé, insulting my ability to purchase a car which is well below what we can afford (its called being savvy buddy, sorry your usual clientele lets you rip them any which way); my suggestion is to reevaluate this choice of management, letting money slip to other dealers and retaining inventory that's been sitting for 6+ months. Thanks again Gelsen; as for the GSM and floor manager, I will escalate this further up. Learn to take care of your customers.
Sep 04, 2014
hyundai Sanata
Worst dealership ever!!! Everyone that works there will lie to you. My car got keyed when it was there getting serviced.They lied about the mileage of the car saying it had 2, 000 miles less than it did. Don't think your going to get anyone to answer questions about your car if you dare to call and check the status. We were lied to from the minute we walked in the door. Run, run, run.
Willie Perez
Service Manager
Nov 09, 2017
Great Customer Service
Thank you Willie Perez for taking such good care of me. Your customer service is the best and I also want to thank Eric. I had forgotten I had paid for a part and Eric went out of his way to call me and let me know Potamkin Hyundai was refunding me the money for the part. Wow! Never had that happen. The young lady at the cashier desk is also great with handling customers. So Potamkin your staff is doing a great job of providing the best customer service!
Jul 28, 2017
Thank you Willie Perez for great service
I brought my car in and had the pleasure of getting Willie as my advisor. Great customer service, professional, friendly and kept me informed about what was going on with the repairs. Had my car washed and vacuumed without asking me. My car is working so much better and glad to have brought it in to Potamkin Hyundai! Great customer service.
May 05, 2017
A costumer for seven years and three vehicles.
Good job. Undiscused price a little akward, I feel that they overcharged me, but it is hard to proof and discussed. Other than that, everything was satisfactory I paid and went on with my life.
Dec 31, 2016
Excellent Service!
Willie Perez and the whole Service Department Team are always amazing! I had an issue with my Santa Fe and not only did they fix the issue, but Willie also cleaned my vehile. I will not go to any other dealership, Potamkin Hyundai is the best!
Nov 02, 2016
Pleased
This was a very easy and comfortable experience and I will be returning for service and purchases of future vehicles.i am a returning customer and the girl in financing "Sohpie" was also exceptional
May 25, 2016
Best experience
Five uears ago we buy a Sonata in this dealer,during five years we recibe an excellent services for that car,now wen we buy a Santa Fe was de same experience,people and services are number one.
Apr 06, 2016
Best Service
Carlos was a great Sales Person he got me the car I wanted at the right price I was very pleased and happy with the service. I would highly recommend this dealership and Carlos Nunez to be their saleaman.
Dec 04, 2015
Love Potamkin Hyundai. Willy Perez is the one.
Hello every one, my experience with Potamkin Hyundai is amazing, love my Elantra 2015, love this place so pround, I was wonder why all over South Fla every one is driving this car, wow I am just smiling, and said I got my Hyundai to, so keep up the great work folks, bring my car for services Mr Willy Perez such a humble, nice, educated, professional, take care of my car always, I like this guy nice personality. Bless you all and thank you.!
Nov 27, 2015
Excellent
Friendly and very golf caracter and good explaining everything in good conditions i do not hace mire To say everything es Excellent euro the desler
Oct 21, 2015
stressfull
The overall experience with this dealer is good but in some areas is stressful, mostly for the amount of sales pitches they throw at you to trade in your vehicle and buy another one, from the time you make your appointment online to when you pick up your vehicle and if they were not able to get you at the dealer they do over the phone. I think is too much and it make the experience sour full. The other problem is that they do not have a body shop and if you need that type of repair they end up sending you to an independent shop or you need to drive out of your way to another dealer. I have no complain at the quality of the vehicle or the work performed also the service and other personnel is very attentive and helpful, specialty the service advisors, from the moment you walk in they treat you with respect and professionalism. If they curb down the amount of sales pressure if would be a great auto dealer.
Jun 22, 2015
Excelente Servicio.
Muy buen servicio, además de rápido, en sentido general los que nos atienden siempre resuelven de una manera eficiente cualquier problema que se les plantea.El personal es muy agradable y se ve un buen ambiente de trabajo por lo que ya he recomendado a más de uno ese concesionario.
Feb 21, 2015
Excellent
Willie did an awesome job. I was able to resolve a concern I had since I brought the car. He figured out the problem ordered the parts and got my car fixed and maintenanced within 3 hours. Love this place. David also did an awesome job of making sure I was picked up and dropped back in the short time frame I had to work.
Jan 09, 2015
the best....
Best expirence ever buying a car....special thanks to isidro de la cruz and erick ,finance department ...good job. Looking forward to buy my next family cars .
Sep 04, 2014
I recommend
Very nice and attentive person if anyone need a car used or new or if its just service what you need I recomend this dealer with my eyes close
Aug 26, 2014
Buen servicio
Fue amable y me atendio muy bien, puedo recomendar su servicio,la verdad fue muy amable ,el trabajo que hicieron a mi auto fue bueno
Aug 18, 2014
Excellent customer service
Excellent customer service and friendly attitude. The car was ready on time, had a detailed car wash and beautifully shining! I was very pleased with the service performed and the awesome customer service. Keep it up!
Alfredo Sicre
Sales and Leasing Team Member
Nov 10, 2017
Excellent attention
this is the third time I lease a car in this dealer and as every time before the attention was perfect. It doesn't matter how many time I Had change my mind they just please me.
Oct 27, 2017
Highly Recommend
Great service for my second vehicle lease in 3 weeks time. Alfredo was very attentive for both cars and I highly recommend him to family and friends.
Oct 07, 2017
DEALER EXPERIENCE
BEST COSTUMER SERVICE, BEST EXPERIENCE, I AM SO HAPPY FOR MY PURCHASE. THE SALES REPRESENTATIVE WHO TOOK CARE OF ME WAS REALLY PROFESSIONAL AND NICE.
Sep 08, 2017
Tucson
Alfredo was great and definitely helped me to not stress the car leasing process . I would definitely recommend this dealer and the same sales person to friends and family of mine .
May 19, 2017
Excelente servicio
Alfredo Sicre ventas y Rey Gonzalez en Finanzas trabajaron conmigo y me dieron un excelente servicio. Realmente muy contento y satisfecho. Recomiendo esta agencia con confianza.
Apr 14, 2017
my Potamkin leasing hours
Alfredo is a great listener, simply a good guy, he understood what I was looking for and delivered, from the days before my visit over the phone to the end of the contract, the leasing day.
Mar 10, 2017
Experience at Hyundai Potamkin
The experience was very nice. I am pleased with the vehicle. Finance could've been a little faster but, they did get me a great deal. Alfredo was very great with the follow up conversation and offered his card for any future assistance. Thank you
Feb 26, 2017
Very good
He was very nice and helpful. He also followed up to make sure my car was up to my satisfaction. Will definitely recommend Alfredo to other potential customers in the future.
Feb 04, 2017
Great experience, as always!
Potamkin Hyundai never fails to satisfy their customers. My parents and I have been leasing with them for years now, and this is my second time around getting a lease with them. My salesman Alfredo Sicre is the best of the best. He's always willing to satisfy your needs, to help you and dedicate time to you; he makes sure you leave the dealership with a smile on your face, unlike other salesmen. I'm truly happy and pleased to go to them every time that I need something with my car, or whenever I get a new one. I really do recommend this place if you're looking for a hyundai. I'm loving my new car! thank you Alfredo & Potamkin team!
Oct 17, 2016
Thanks
Thanks to alfredo and potamkin hyundai for your help and patience.my son is very happy with his new car, is very confortable and has great futures.