Staff
Alberto Ruiz
Sales and Leasing Consultant
Ariel Gonzalez
Sales and Leasing Consultant
Franklin Arrufat
Service Advisor
Modesto Fernandez
Sales and Leasing Consultant
Carlos Medina
Service Advisor
Francisco De La Terga
Sales and Leasing Consultant
Alexis Silva
Sales and Leasing Consultant
Alfredo Sicre
Sales and Leasing Team Member
Willie Perez
Service Manager
Santiago Serrano
Service Advisor
Lazaro Lemos
Finance Manager
Frank Pena
President/Dealer Principal
Hector Mota
General Sales Manager
Pedro De La Cruz
Sales and Leasing Consultant
Jorge Pena
Sales and Leasing Consultant
Antonela Sequeira
Sales and Leasing Consultant
Lazaro Cordero
Service Technician
Carlos Vazquez
Sales and Leasing Consultant
Julio Bonetti
Parts Manager
Edwin Castillo
Sales Manager
Raymond Hernandez
Sales and Leasing Consultant
Victoria Lindsay
Internet Sales Manager
David White
Director
Gian Franco Molina
Sales and Leasing Consultant
Willy Rodriguez
Sales Manager
Alberto Ruiz
Sales and Leasing Consultant
Sep 26, 2022
Cordiality, sense of urgent, good Coffee, People know
Cordiality, sense of urgent, good Coffee, People know what they are doing. I recomend potamkin
Aug 23, 2022
Profesional and polite team.
Profesional and polite team. If you are looking for a Hyundai, this is the place. I recommend them one hundred percent.
Aug 05, 2022
Rapidez , experiencia , honestidad , respeto , atención ,
Rapidez , experiencia , honestidad , respeto , atención , seguridad , confortable Amistad , cordialidad , eficiencia , orden , calidad , servicio , excelencia , prontitud
Jul 30, 2022
In my experience and that of my family, excellent
In my experience and that of my family, excellent teamwork. If the seller offers you a price that interests you when you sign the purchase contract, the price does not change. In other Dealers that I have been in, in the end they always cheat you and everything changes. in Potankin Hyunday that does not happen. Thank you for such good customer service. Congratulations
Jul 17, 2022
Todo muy bien en especial a vendedor alberto y el
Todo muy bien en especial a vendedor alberto y el financista my bueno todo es
Ariel Gonzalez
Sales and Leasing Consultant
Jan 12, 2023
Excellent will definately be going back to get my vehicle
Excellent will definately be going back to get my vehicle serviced… highly recommended… happy customer
Jan 10, 2023
4th car we lease from potamkin Hyundai.
4th car we lease from potamkin Hyundai. The salesman we have delt with, Ariel and Alfredo have beengreat.
Oct 07, 2022
Excellent service.
Excellent service. Freind Lu staff . Emily faces I will recommend my friends to buy a car from there
Oct 01, 2022
I lease 3 Santa Fe , my suv for last 7 years, the main
I lease 3 Santa Fe , my suv for last 7 years, the main reason is the service that provide Potamy
Aug 23, 2022
Profesional and polite team.
Profesional and polite team. If you are looking for a Hyundai, this is the place. I recommend them one hundred percent.
Franklin Arrufat
Service Advisor
Dec 31, 2022
Quick service and everyone was very helpful.
Quick service and everyone was very helpful. Even while the facility is underconstruction my entire experience was excellent.
Dec 31, 2022
Excellent service the best customer service in all Miami
Excellent service the best customer service in all Miami area keep up the great work thanks
Sep 27, 2022
Service representative’s are very helpful and
Service representative’s are very helpful and knowledgeable. I’ve dealt with Willie Perez and he is always AWESOME. Makes me feel like I’m part of The Potamkin family then just a customer.
Aug 17, 2022
I’m always greeted with a smile and a hello.
I’m always greeted with a smile and a hello. They are always willing to hep me if the issue is big or small. Awesome customer service.
Aug 17, 2022
Gracias por su ayuda en resolver el problema del carro
Gracias por su ayuda en resolver el problema del carro y por la confianza quedan.
Modesto Fernandez
Sales and Leasing Consultant
Oct 23, 2022
Modesto , Giuseppe and Mario were awesome.
Modesto , Giuseppe and Mario were awesome. I’m very happy with my new Kona . Congratulations
Oct 07, 2022
Excellent service.
Excellent service. Freind Lu staff . Emily faces I will recommend my friends to buy a car from there
Aug 25, 2022
Easy, no pressure, excellent purchase experience.
Easy, no pressure, excellent purchase experience. Everyone was courteous, and Pleasant. Referring friends to this dealer
Aug 23, 2022
Profesional and polite team.
Profesional and polite team. If you are looking for a Hyundai, this is the place. I recommend them one hundred percent.
Aug 12, 2021
Very easy to work with. Didn’t feel pressured or pushed...
Very easy to work with. Didn’t feel pressured or pushed in any way. The staff were welcoming and friendly. The overall experience was great.
Carlos Medina
Service Advisor
Dec 31, 2022
Excellent service the best customer service in all Miami
Excellent service the best customer service in all Miami area keep up the great work thanks
Dec 28, 2022
Muy buena atención y amabilidad y el personal muy
Muy buena atención y amabilidad y el personal muy profesional y el tiempo de espera es alrededor de 1 hora para el mantenimiento
Nov 30, 2022
Our sales person Yosvani Luis was excellent, very
Our sales person Yosvani Luis was excellent, very knowledgeable and professional. Would recommend him to my family and friends.
Oct 20, 2022
Always say the potamkin Hyundai is the best thank you
Always say the potamkin Hyundai is the best thank you for the service ...nice people
Oct 14, 2022
The service was excellent, rapid and well done.
The service was excellent, rapid and well done. The car was returned clean and all my questions were answered.
Francisco De La Terga
Sales and Leasing Consultant
Jan 18, 2023
I am very pleased with the service of the salesman
I am very pleased with the service of the salesman Francisco he is very professional and kind hardworking man he has sold me 3 cars plus I have referred him people to see him I would never think of going elsewhere
Oct 16, 2022
Excelente service dedication in making the customer happy
Excelente service dedication in making the customer happy and very helpful in every step of the way the best
Oct 07, 2022
Excellent service.
Excellent service. Freind Lu staff . Emily faces I will recommend my friends to buy a car from there
Aug 23, 2022
Profesional and polite team.
Profesional and polite team. If you are looking for a Hyundai, this is the place. I recommend them one hundred percent.
Aug 08, 2022
Friendly, Smooth, Courteous sales and finance individual.
Friendly, Smooth, Courteous sales and finance individual. Cleaned and prepped the car promptly for delivery.
Alexis Silva
Sales and Leasing Consultant
Jan 17, 2023
Very professionals especially the seller Alexis Silva,
Very professionals especially the seller Alexis Silva, with great experience and knowledge in his performance
Aug 24, 2022
Muy complacido por la buena atención y orientación, son
Muy complacido por la buena atención y orientación, son muy puntuales en los tiempos de entrega del vehículo ya reparado
Oct 27, 2017
Awesome service!
Great dealership, always knows what they’re doing. This is the second car I buy here and they were able to hook me up with a deal
Oct 26, 2017
Excellent
Great profesional good Service the employee Was very professional ,and the service too I really recomend the dealer and Alexis Silva The girl who did my paper for the finance I don't remember her name. was very professional and explained everything
Sep 17, 2017
Excellent
Excellent experience, true professional. He was not agressive, treated me with respect and with patience. Alexis knew in detail all cars and listened to what I wanted, features etc. Was not pushy at all. I felt he truly had my best interests.
Alfredo Sicre
Sales and Leasing Team Member
Jan 10, 2023
4th car we lease from potamkin Hyundai.
4th car we lease from potamkin Hyundai. The salesman we have delt with, Ariel and Alfredo have beengreat.
Jan 09, 2023
Gianfranco, Alfredo and Mario - amazing guys at Potamkin.
Gianfranco, Alfredo and Mario - amazing guys at Potamkin. They make everything so much easier. They show love and care to each customer. They are the reasons for me always going back to Potamkin. Special shout out to Alfredo who helped me get the car I love.
Sep 10, 2022
The place is nice but I think so is necesary food sale in
The place is nice but I think so is necesary food sale in the Dealer because the waiting time maybe is to much , The employees are great people
Aug 23, 2022
Profesional and polite team.
Profesional and polite team. If you are looking for a Hyundai, this is the place. I recommend them one hundred percent.
Aug 13, 2022
Buena atención y dedicación.
Buena atención y dedicación. Estoy feliz con mi nuevo Hunday Tucson . Calidad y precio !! Insuperable! Gracias por la experiencia y la dedicación !!
Willie Perez
Service Manager
Dec 31, 2022
Excellent service the best customer service in all Miami
Excellent service the best customer service in all Miami area keep up the great work thanks
Dec 18, 2022
Quick and efficient I was in and out.
Quick and efficient I was in and out. The staff was very courteous and polite
Oct 12, 2022
We have been in that dealer for several years and we have
We have been in that dealer for several years and we have always been satisfied.
Sep 27, 2022
Service representative’s are very helpful and
Service representative’s are very helpful and knowledgeable. I’ve dealt with Willie Perez and he is always AWESOME. Makes me feel like I’m part of The Potamkin family then just a customer.
Aug 28, 2022
Really good experience, this is by far the best service
Really good experience, this is by far the best service department in miami, I will really recommend it
Santiago Serrano
Service Advisor
Jan 27, 2023
Our Service Advisor Santiago continues to set the Bar in
Our Service Advisor Santiago continues to set the Bar in Customer Service Excellence. His ability to listen and focus on Customer Needs is why my Family stays loyal to Potamkin Hyundai. Along with Santiago, his fellow team member Ara also raises the Bar in Customer Excellence. Together they make an unbeatable team.
Jan 25, 2023
Well office is under construction but the attention still
Well office is under construction but the attention still excellent.real fast service by the appointment time.
Jan 21, 2023
A very Courteous and expert service by the whole Hyundai
A very Courteous and expert service by the whole Hyundai Team service and parts department, very pleased .
Dec 31, 2022
Excellent service the best customer service in all Miami
Excellent service the best customer service in all Miami area keep up the great work thanks
Dec 09, 2022
Very long wait my appt, was at 7:30am got there 7:15am
Very long wait my appt, was at 7:30am got there 7:15am and did not leave until 10:30am. Santiago was very courteous and professional.
Lazaro Lemos
Finance Manager
Jan 24, 2023
The service was very good and fast.
The service was very good and fast. I feel satisficed with the services. The personal is professional and friendly.
Jan 18, 2023
I am very pleased with the service of the salesman
I am very pleased with the service of the salesman Francisco he is very professional and kind hardworking man he has sold me 3 cars plus I have referred him people to see him I would never think of going elsewhere
Jan 03, 2023
When I decided that I wanted to purchase for my wife a
When I decided that I wanted to purchase for my wife a 2023 Hyundai Tucson Hybrid, I knew that the buying experience, especially for a vehicle in high demand, would be different than for the 15 plus vehicles I've purchased over the past 25 years. Thankfully, I found Victoria Lindsay at Potamkin Hyundai in Miami Lakes. She and Gelson Gomez made the buying process as easy as it could be given the circumstances. I live in Northern Broward and am so glad I reached out to Potamkin Hyundai, even though I've avoided Miami-Dade car dealers in the past. I will recommend Victoria and Gelson to anyone I know who is looking for a new Hyundai.
Dec 19, 2022
Professional promt excellent wonderful, stupendous great.
Professional promt excellent wonderful, stupendous great. The whole team was very courteous and made it a very pleasant experience
Oct 25, 2022
The dealership was clean and sales rep and management
The dealership was clean and sales rep and management team were ready to assist me. Very pleasant team in house.
Frank Pena
President/Dealer Principal
Dec 31, 2022
Quick service and everyone was very helpful.
Quick service and everyone was very helpful. Even while the facility is underconstruction my entire experience was excellent.
Mar 26, 2020
Fue una atencion muy profesional y personalizada la que...
Fue una atencion muy profesional y personalizada la que recibimos del Sr. Francisco, el manager y el financista. Mi esposa y yo ;e deseamos muchos exito
Nov 08, 2018
No Visitin este Dealer Eviten Incovenientes
Decidi cambia mi vehiculo VW por una Camioneta Tucson pero el dealer Potamkin Hyundai devolvio el Vehiculo 9 meses tarde y por cumpla de ellos tengo una factura de la compania de VW por 2057.00
Jul 22, 2018
HORRIBLE SALES SERVICE!!!
Dealerrater.com needs to put ZERO stars. Horrible service!! Was given three quotes on a Elantra Sport Premium and each time they were well over the national lease average!! AVOID AT ALL COST!!
Feb 16, 2018
Very good
A true young professional that did everything and more to accommodate us in our 3 Hyundai car. I was truly was surprised. Having sales pros like him are a asset.
Hector Mota
General Sales Manager
Nov 30, 2022
Our sales person Yosvani Luis was excellent, very
Our sales person Yosvani Luis was excellent, very knowledgeable and professional. Would recommend him to my family and friends.
Oct 23, 2022
very professional place.
very professional place. Yoenis Roque muy amable, paciente, interesado en explicarnos todas las dudas..Mr. Hector Mota estelar persona y comprometido con su leader
Nov 04, 2020
Very good customer service this is 2nd car we buy a very...
Very good customer service this is 2nd car we buy a very good deal the manager , the finance department and the sale person very professional nice service
Jun 02, 2020
Everything was fast and I was able to buy the vehicle I...
Everything was fast and I was able to buy the vehicle I wanted, very good service, Customer for 3 yrs, I hope to continue shopping in Potamkin
Apr 24, 2020
The best car dealership, the excellent attention from the...
The best car dealership, the excellent attention from the phone call offering services from Mr. Modesto Fernandez, passing through the General Manager, Credit Manager and all the staff.
Pedro De La Cruz
Sales and Leasing Consultant
Oct 07, 2022
Excellent service.
Excellent service. Freind Lu staff . Emily faces I will recommend my friends to buy a car from there
Oct 02, 2022
El vendedor Pedro de la Cruz el mejor muy profesional !
El vendedor Pedro de la Cruz el mejor muy profesional !!! Lo recomiendo 100% lo maximo te entiende en todo y es muy eficaz !!!!
Sep 03, 2022
The dealership was very helpful and attentive.
The dealership was very helpful and attentive. They made sure I was comfortable with my selection and attended to me with great service.
Aug 28, 2022
Los mejores en toda la florida dan al maximo por
Los mejores en toda la florida dan al maximo por complacer a sus clientes espectaculares
Aug 23, 2022
Profesional and polite team.
Profesional and polite team. If you are looking for a Hyundai, this is the place. I recommend them one hundred percent.
Jorge Pena
Sales and Leasing Consultant
Jan 24, 2023
The service was very good and fast.
The service was very good and fast. I feel satisficed with the services. The personal is professional and friendly.
Dec 15, 2022
My service was very good from the moment I stepped on the
My service was very good from the moment I stepped on the Dealer. I really appreciate the kindness and patience of everyone who helped me.
Nov 01, 2022
Excellent customer service and very friendly, our
Excellent customer service and very friendly, our purchase experience was stress free, well done by Jorge and the staff.
Oct 07, 2022
Excellent service.
Excellent service. Freind Lu staff . Emily faces I will recommend my friends to buy a car from there
Sep 10, 2022
Very good and excellent cars, the team are great people
Very good and excellent cars, the team are great people that treat you like an old friend and really try to please your requirements. Nice Job
Antonela Sequeira
Sales and Leasing Consultant
Oct 25, 2022
The dealership was clean and sales rep and management
The dealership was clean and sales rep and management team were ready to assist me. Very pleasant team in house.
Oct 11, 2022
Excellent service.
Excellent service. Freind Lu staff. I’ll recommend for my friends to buy cars from you
Aug 23, 2022
Profesional and polite team.
Profesional and polite team. If you are looking for a Hyundai, this is the place. I recommend them one hundred percent.
Aug 04, 2022
The service agent was very informative about my case and
The service agent was very informative about my case and the service only took 15. Enough time for me to get a cup of coffee from the showroom.
Jul 10, 2022
Antonella was excellent- very friendly and knowledgeable-
Antonella was excellent- very friendly and knowledgeable- she found me the car I wanted and was part of the entire process.
Lazaro Cordero
Service Technician
Jan 24, 2023
The service was very good and fast.
The service was very good and fast. I feel satisficed with the services. The personal is professional and friendly.
Dec 31, 2022
Excellent service the best customer service in all Miami
Excellent service the best customer service in all Miami area keep up the great work thanks
Aug 28, 2022
Really good experience, this is by far the best service
Really good experience, this is by far the best service department in miami, I will really recommend it
Aug 03, 2022
I want to give a big recognition to Mrs.
I want to give a big recognition to Mrs. Ara Miranda and Mr. Carlos Mejia for going above and beyond on their way to provide the best experience during my visit yesterday. This location started a new process yesterday to manage customer visits for technical support. I went based on prior week process and they were able to accommodate me in order to have the service need it for my car. I appreciate both of them . Recommend this location greatly! Great service 🌞
Jul 06, 2022
El servicio estuvo muy rápido y eficiente.
El servicio estuvo muy rápido y eficiente. El representante de atención al cliente fue muy profesional y atento.
Carlos Vazquez
Sales and Leasing Consultant
Oct 15, 2022
Very satisfied with the excellent servicio and
Very satisfied with the excellent servicio and professionalism of the staff. I had all the help I needed
Sep 10, 2022
Great service, our salesman Carlos was fantastic and a
Great service, our salesman Carlos was fantastic and a pleasure to work with. Will contact them again when the need arises.
Sep 08, 2022
Service rep were responsive to my questions.
Service rep were responsive to my questions. He checked to find out what needed to be service & told me of a recall for my car & took care of it
Sep 06, 2022
Me gusto la experiencia de no ahogarme con comprar el
Me gusto la experiencia de no ahogarme con comprar el carro el vendedor me dio mi espacio para elegir y comprar
Aug 29, 2022
Friendly and professional staff.
Friendly and professional staff. Made the entire process enjoyable and efficient. I would highly recommend this dealership.
Julio Bonetti
Parts Manager
Jan 24, 2023
The service was very good and fast.
The service was very good and fast. I feel satisficed with the services. The personal is professional and friendly.
Oct 07, 2022
Excellent service.
Excellent service. Freind Lu staff . Emily faces I will recommend my friends to buy a car from there
Jun 16, 2021
This one is the second car that we get from Potamkin...
This one is the second car that we get from Potamkin Hyundai and it won’t be the last one. Excellent service. Pleasure to do business with. Thank you
Jan 26, 2021
A pleasant wait for excellent results. It takes great...
A pleasant wait for excellent results. It takes great administrative balance to achieve this attention at this dealership. I have never thought about maintenance at any other place, and it has been the same for the last six years. Three more years are yet to come.
Feb 28, 2020
Sidney Josepha
Hyundai parts buy Verry good recomendation I'am a online buyer from outside USA I hed a direct response,great feedback and fast deal compliance, Julio Bonetti a professional partsmanager....
Edwin Castillo
Sales Manager
Jan 24, 2023
The service was very good and fast.
The service was very good and fast. I feel satisficed with the services. The personal is professional and friendly.
Dec 31, 2022
Quick service and everyone was very helpful.
Quick service and everyone was very helpful. Even while the facility is underconstruction my entire experience was excellent.
Aug 29, 2022
Excelente servicio del desmerecido, estamos muy felices
Excelente servicio del desmerecido, estamos muy felices con el auto que adquirimos. Los recomendamos como los mejores.👍👍👍
Aug 22, 2022
They are very professional my experience there was grate
They are very professional my experience there was grate I felt like at home there I just can say thanks
Jul 17, 2022
Todo muy bien en especial a vendedor alberto y el
Todo muy bien en especial a vendedor alberto y el financista my bueno todo es
Raymond Hernandez
Sales and Leasing Consultant
Oct 07, 2022
Excellent service.
Excellent service. Freind Lu staff . Emily faces I will recommend my friends to buy a car from there
Sep 06, 2022
The whole team helping us out was amazing!
The whole team helping us out was amazing! From the moment we walked in Raymond made us feel welcome and his knowledge on the vehicles helped us as well, we never felt forced into one specific vehicle! Everyone truly did everything possible for us to walk out of there driving a vehicle. Thank you!
Aug 25, 2022
Easy, no pressure, excellent purchase experience.
Easy, no pressure, excellent purchase experience. Everyone was courteous, and Pleasant. Referring friends to this dealer
Aug 23, 2022
Profesional and polite team.
Profesional and polite team. If you are looking for a Hyundai, this is the place. I recommend them one hundred percent.
Jun 23, 2022
It was an easy and smooth transaction.
It was an easy and smooth transaction. Carlos Vazquez helped me find the exact car I needed by the time I needed it and provided excellent customer service.
Victoria Lindsay
Internet Sales Manager
Feb 01, 2023
Great experience!
Great experience!!!! Eloy was different from many dealerships staff I visited. He's Carry's a very sincere and honest character. Someone who makes you feel comfortable. If I had to buy a car again which I will for my wife. He will my go to guy. He made the experience great. Thank you Eloy PS. Victoria, thank you. Appreciate your follow up and the deal :)
Jan 03, 2023
When I decided that I wanted to purchase for my wife a
When I decided that I wanted to purchase for my wife a 2023 Hyundai Tucson Hybrid, I knew that the buying experience, especially for a vehicle in high demand, would be different than for the 15 plus vehicles I've purchased over the past 25 years. Thankfully, I found Victoria Lindsay at Potamkin Hyundai in Miami Lakes. She and Gelson Gomez made the buying process as easy as it could be given the circumstances. I live in Northern Broward and am so glad I reached out to Potamkin Hyundai, even though I've avoided Miami-Dade car dealers in the past. I will recommend Victoria and Gelson to anyone I know who is looking for a new Hyundai.
Oct 25, 2022
The dealership was clean and sales rep and management
The dealership was clean and sales rep and management team were ready to assist me. Very pleasant team in house.
Oct 16, 2022
Excelente service dedication in making the customer happy
Excelente service dedication in making the customer happy and very helpful in every step of the way the best
David White
Director
Apr 01, 2022
Excellent Service especially Franklin.
Excellent Service especially Franklin. If car is not done properly can always take back immediately.
Jun 16, 2021
This one is the second car that we get from Potamkin...
This one is the second car that we get from Potamkin Hyundai and it won’t be the last one. Excellent service. Pleasure to do business with. Thank you
May 09, 2021
Carlos was my service advisor. He was friendly efficient...
Carlos was my service advisor. He was friendly efficient and very attentive to service and my time. My car is running amazing. He delivered excellence!
Mar 08, 2020
Found Rodney and David terrific to work with. They were...
Found Rodney and David terrific to work with. They were attentive , patient and willing to work to my satisfaction.Too bad I am not in the market for another vehicle.
Gian Franco Molina
Sales and Leasing Consultant
Jan 09, 2023
Gianfranco, Alfredo and Mario - amazing guys at Potamkin.
Gianfranco, Alfredo and Mario - amazing guys at Potamkin. They make everything so much easier. They show love and care to each customer. They are the reasons for me always going back to Potamkin. Special shout out to Alfredo who helped me get the car I love.
Jun 07, 2020
I visited this car dealer a second time. When I came...
I visited this car dealer a second time. When I came here for the first time, I thought that all the salons are the same, because this was my first experience buying a car in the USA. But having traveled many other car dealers, I returned to Potamkin Hyundai! High professionalism and a warm attitude towards the client helped me make the final decision, and I bought for my wife an amazing birthday present - a Hyundai Santa Fe car! I would especially like to mention the consultant Gian Franco, who helped with the choice of a car and offered excellent leasing conditions on behalf of the store! When I am going to buy or lease a car for myself, I will return to this car salon by default! because I want to come to it again and again!
Willy Rodriguez
Sales Manager
Sep 25, 2021
Great experience! I recommend this place entirely for his...
Great experience! I recommend this place entirely for his location, agents and excellent cars quality.