Staff
Alberto Ruiz
Sales and Leasing Consultant
Ariel Gonzalez
Sales and Leasing Consultant
Franklin Arrufat
Service Advisor
Modesto Fernandez
Sales and Leasing Consultant
Francisco De La Terga
Sales and Leasing Consultant
Alexis Silva
Sales and Leasing Consultant
Carlos Medina
Service Advisor
Willie Perez
Service Manager
Alfredo Sicre
Sales and Leasing Team Member
Frank Pena
President/Dealer Principal
Hector Mota
General Sales Manager
Santiago Serrano
Service Advisor
Lazaro Lemos
Finance Manager
Pedro De La Cruz
Sales and Leasing Consultant
Julio Bonetti
Parts Manager
Lazaro Cordero
Service Technician
Antonela Sequeira
Sales and Leasing Consultant
David White
Director
Edwin Castillo
Sales Manager
Raymond Hernandez
Sales and Leasing Consultant
Gian Franco Molina
Sales and Leasing Consultant
Jorge Pena
Sales and Leasing Consultant
Willy Rodriguez
Sales Manager
Victoria Lindsay
Internet Sales Manager
Carlos Vazquez
Sales and Leasing Consultant
Alberto Ruiz
Sales and Leasing Consultant
Feb 26, 2022
Alberto was AWESOME!
Alberto was AWESOME!!! He did everything so perfect and made my experience so good for me!
Feb 17, 2022
I always have an amazing experience at potamkin Hyundai
I always have an amazing experience at potamkin Hyundai and feel very grateful with the staff
Aug 23, 2021
Overall great experience with everyone I dealt with....
Overall great experience with everyone I dealt with. Will highly recommend this dealership. Alberto Ruiz was a wonderful salesman who found the car and price we needed.
Jun 16, 2021
Great customer service. Very friendly. Always willing and...
Great customer service. Very friendly. Always willing and able to answer my question and address any concerns. Service was fast. Great Alberto is awsome. Will purchase my next vehicle from him again.
May 11, 2021
I have been a Potamkin client for the last 8 years....
I have been a Potamkin client for the last 8 years. Always leasing a Santa Fe, and I have had a magnificent experience with the dealership, its services and the people that make it work like a clock work, and just as important with each one of the three vehicles I have had, so far. Both Santiago in the services department and Alberto, the star salesman have always been there for me, and for that I am grateful. Good job!
Ariel Gonzalez
Sales and Leasing Consultant
Nov 21, 2021
My rep was amazing and gave me different option to buy...
My rep was amazing and gave me different option to buy before I made my decision
Apr 19, 2021
Our family has owned Hyundai vehicles and SUV's for over...
Our family has owned Hyundai vehicles and SUV's for over ten years, all with Potamkin Hyundai. There is a member of your sales team that is consider family to us, he knows our names, jobs, aches and pains. Ariel Gonzalez welcomes our family to the dealer and makes every transaction delightful, as difficult as negotiations can be, he makes it comfortable, fast and extremely fair. Thanks Ariel, thanks Potamkin
Jun 29, 2020
Very pleased with the service offered when purchasing a...
Very pleased with the service offered when purchasing a vehicle. Will not hesitate in referring Potamkin Hyundai to anyone wanting to get a new vehicle. Thank you Ariel G for your professional and courteous service.
Feb 11, 2020
My husband’s co-worker referred us to Ariel, So far this...
My husband’s co-worker referred us to Ariel, So far this is our second lease with him, he is a great sales consultant, very knowledgeable, friendly, personable. My husband and I are very happy with our new Tucson! Choose Ariel as your sales consultant you will not be disappointed!
Jan 11, 2019
Thankful
Very satisfied with his service, he has always treated us like family. Prompt to help and answer questions. He made our first experience with Hyundai a good one.
Franklin Arrufat
Service Advisor
May 14, 2022
The service is awesome I will always bring my car there
The service is awesome I will always bring my car there for service. They will always let you know what you need done in the service area
May 13, 2022
Excellent customer service from the time I dropped off
Excellent customer service from the time I dropped off car till picking up the car!
Apr 01, 2022
Excellent Service especially Franklin.
Excellent Service especially Franklin. If car is not done properly can always take back immediately.
Mar 25, 2022
Customers treated like their own family.
Customers treated like their own family. Personal very professional and knowledgeable when answering my questions about the car I requested.
Feb 23, 2022
By far the best service location I have visited including
By far the best service location I have visited including the ones I visited in NYC.
Modesto Fernandez
Sales and Leasing Consultant
Aug 12, 2021
Very easy to work with. Didn’t feel pressured or pushed...
Very easy to work with. Didn’t feel pressured or pushed in any way. The staff were welcoming and friendly. The overall experience was great.
Apr 24, 2020
The best car dealership, the excellent attention from the...
The best car dealership, the excellent attention from the phone call offering services from Mr. Modesto Fernandez, passing through the General Manager, Credit Manager and all the staff.
Oct 12, 2017
Professional service
I came to this dealer without any decision to buy yet and with some other options in had and thanks to the professional job of the personnel I was satisfied with my purchase. I strongly recommend it.
Sep 28, 2017
Great purchasing experience!
I'm really satisfied with the service provided by my sales representative. I will definitely come back in the future and recommend this dealership to everyone interested on being a car.
Jul 13, 2017
Good purchase experience
I came to Potankin with an offer of the dealer where I made the previous lease. Modesto Delgado make me an offer and said he would beat any offer of another dealer. When I said I would go to the competition to compare the offers, he showed confidence and did not push me too much to stay at Potamkin like other salespersons use to do in an annoying way. I went to the other dealer and the end of the day returned to Potankin because Modesto really offered me the best deal.
Francisco De La Terga
Sales and Leasing Consultant
Mar 26, 2020
Fue una atencion muy profesional y personalizada la que...
Fue una atencion muy profesional y personalizada la que recibimos del Sr. Francisco, el manager y el financista. Mi esposa y yo ;e deseamos muchos exito
Aug 28, 2019
The number one fraudulent company potamkin Hyundai
About 4 month ago I did a trade in for a new Tucson we did the process and gave the down payment and after the first month we receive a later from the loaner state ting that the negotiations didn’t go as plan because the finance personnel didn’t send the paystubs to the bank so the transaction was decline and they didn’t pay off my trade in like they had said and signed paper work saying that they were going to pay the bank for the trade in value ntn happened after 4month of contacting hector Mota his staff just kept on giving us the run around and they had sold my trade in to action and there proof of u go to the back of the building u could see how many cars that people trade in go straight to auction without even paying of the loan. After 4 moth they still can’t find my trade in this dealer is a joke and the staff too pls do not do business with this people or this dealer. Don’t recommend to even put foot in this dealer they all lie
Aug 27, 2019
fraud
Shady business from the sales to fiance personnels don't recommend to do any business with this dealer. Very shady place especialy the sales and fiance Francisco De La Terga Carlos Mangual Daniel Varacca Hector Mota
Dec 19, 2017
Great buying experience
This is the best staff in the world! Can’t wait to share my experience with everybody it was amazing!!! Francisco my salesperson was great and Brigitte the finance manager was amazing!!!
Nov 01, 2017
excelent
Francisco de la Terga is very frendley person and he help you with everythings you need. I recomemded him if you go to buy a new car.
Alexis Silva
Sales and Leasing Consultant
Oct 27, 2017
Awesome service!
Great dealership, always knows what they’re doing. This is the second car I buy here and they were able to hook me up with a deal
Oct 26, 2017
Excellent
Great profesional good Service the employee Was very professional ,and the service too I really recomend the dealer and Alexis Silva The girl who did my paper for the finance I don't remember her name. was very professional and explained everything
Sep 17, 2017
Excellent
Excellent experience, true professional. He was not agressive, treated me with respect and with patience. Alexis knew in detail all cars and listened to what I wanted, features etc. Was not pushy at all. I felt he truly had my best interests.
Aug 17, 2017
Great Job!
Lorenzo displayed a great job with excellent communication and interpersonal skills. He was professional and gave me opportunity for test drive! I love my Hyundai Sonata 2017. Great Job, Blessings to you. Tom.
Aug 11, 2017
Great service
Andy Gonzalez is amazing. He helped us twice with the purchase of our cars. He is extremely helpful and professional. We will forever be grateful with his service and his help. Thank you Andy.
Carlos Medina
Service Advisor
May 25, 2022
Carlos was great, super attentive and very professional.
Carlos was great, super attentive and very professional. I would recommend this dealer for sure
May 23, 2022
Carlos Medina is a very professional and sincere
Carlos Medina is a very professional and sincere employee. I trust him with my car maintenance in every service. Thanks
May 14, 2022
The service is awesome I will always bring my car there
The service is awesome I will always bring my car there for service. They will always let you know what you need done in the service area
Nov 22, 2021
Carlos Medina help me with the problem I had with my car,...
Carlos Medina help me with the problem I had with my car, I am very thankful to him.
Sep 09, 2021
I purchased a new 2022 Hyundai Elantra at King Hyundai in...
I purchased a new 2022 Hyundai Elantra at King Hyundai in Deerfiled Beach. After a week I found out that the second key fob did not work. I went to Potamkin Hyundai in Miami (which is my nearest dealer) and explained the problem. The service advisor told me that I had to pay for the key fob reprogramming or I had to take it where I purchased the car. I explained that since the car is in warranty and that I should not have to pay. I'll be contacting King Hyundai and probably driving 45 miles to solve this problem
Willie Perez
Service Manager
May 14, 2022
The service is awesome I will always bring my car there
The service is awesome I will always bring my car there for service. They will always let you know what you need done in the service area
Apr 11, 2020
The service was great and fast also professional, the...
The service was great and fast also professional, the cashier was friendly and helpful, it was an excellent experience, I recommend this dealer to other customers.
Nov 09, 2017
Great Customer Service
Thank you Willie Perez for taking such good care of me. Your customer service is the best and I also want to thank Eric. I had forgotten I had paid for a part and Eric went out of his way to call me and let me know Potamkin Hyundai was refunding me the money for the part. Wow! Never had that happen. The young lady at the cashier desk is also great with handling customers. So Potamkin your staff is doing a great job of providing the best customer service!
Jul 28, 2017
Thank you Willie Perez for great service
I brought my car in and had the pleasure of getting Willie as my advisor. Great customer service, professional, friendly and kept me informed about what was going on with the repairs. Had my car washed and vacuumed without asking me. My car is working so much better and glad to have brought it in to Potamkin Hyundai! Great customer service.
May 05, 2017
A costumer for seven years and three vehicles.
Good job. Undiscused price a little akward, I feel that they overcharged me, but it is hard to proof and discussed. Other than that, everything was satisfactory I paid and went on with my life.
Alfredo Sicre
Sales and Leasing Team Member
Jan 05, 2022
Excelente servicio personal muy educado serio y atento...
Excelente servicio personal muy educado serio y atento recomendado 100% Alfredo sicre sales rep recomendado
Jul 28, 2021
We have been clients of Potamkin Hyundai for years and...
We have been clients of Potamkin Hyundai for years and are satisfied enough to always go back. Recently Mr. Sicre was our salesman and we can say he has been the best. His knowledge, professionalism, friendliness, ability to explain without rushing, are some of his qualities that made our experience great.
Mar 11, 2021
El mejor dealer y sin duda Alfredo es el mejor . Me...
El mejor dealer y sin duda Alfredo es el mejor . Me atendió directamente y con mucha paciencia aclaro cada una de mis dudas lo recomiendo
Nov 10, 2017
Excellent attention
this is the third time I lease a car in this dealer and as every time before the attention was perfect. It doesn't matter how many time I Had change my mind they just please me.
Oct 27, 2017
Highly Recommend
Great service for my second vehicle lease in 3 weeks time. Alfredo was very attentive for both cars and I highly recommend him to family and friends.
Frank Pena
President/Dealer Principal
Mar 26, 2020
Fue una atencion muy profesional y personalizada la que...
Fue una atencion muy profesional y personalizada la que recibimos del Sr. Francisco, el manager y el financista. Mi esposa y yo ;e deseamos muchos exito
Nov 08, 2018
No Visitin este Dealer Eviten Incovenientes
Decidi cambia mi vehiculo VW por una Camioneta Tucson pero el dealer Potamkin Hyundai devolvio el Vehiculo 9 meses tarde y por cumpla de ellos tengo una factura de la compania de VW por 2057.00
Jul 22, 2018
HORRIBLE SALES SERVICE!!!
Dealerrater.com needs to put ZERO stars. Horrible service!! Was given three quotes on a Elantra Sport Premium and each time they were well over the national lease average!! AVOID AT ALL COST!!
Feb 16, 2018
Very good
A true young professional that did everything and more to accommodate us in our 3 Hyundai car. I was truly was surprised. Having sales pros like him are a asset.
Dec 27, 2017
Clienta Feliz
Estoy bien feliz con la compra de mi Tucson, les agradesco a todos en Potamkin por hacer el processo facil, rápido, y al mejor precio. Muchísimas Gracias!!
Hector Mota
General Sales Manager
Nov 04, 2020
Very good customer service this is 2nd car we buy a very...
Very good customer service this is 2nd car we buy a very good deal the manager , the finance department and the sale person very professional nice service
Jun 02, 2020
Everything was fast and I was able to buy the vehicle I...
Everything was fast and I was able to buy the vehicle I wanted, very good service, Customer for 3 yrs, I hope to continue shopping in Potamkin
Apr 24, 2020
The best car dealership, the excellent attention from the...
The best car dealership, the excellent attention from the phone call offering services from Mr. Modesto Fernandez, passing through the General Manager, Credit Manager and all the staff.
Aug 28, 2019
The number one fraudulent company potamkin Hyundai
About 4 month ago I did a trade in for a new Tucson we did the process and gave the down payment and after the first month we receive a later from the loaner state ting that the negotiations didn’t go as plan because the finance personnel didn’t send the paystubs to the bank so the transaction was decline and they didn’t pay off my trade in like they had said and signed paper work saying that they were going to pay the bank for the trade in value ntn happened after 4month of contacting hector Mota his staff just kept on giving us the run around and they had sold my trade in to action and there proof of u go to the back of the building u could see how many cars that people trade in go straight to auction without even paying of the loan. After 4 moth they still can’t find my trade in this dealer is a joke and the staff too pls do not do business with this people or this dealer. Don’t recommend to even put foot in this dealer they all lie
Aug 27, 2019
fraud
Shady business from the sales to fiance personnels don't recommend to do any business with this dealer. Very shady place especialy the sales and fiance Francisco De La Terga Carlos Mangual Daniel Varacca Hector Mota
Santiago Serrano
Service Advisor
May 14, 2022
The service is awesome I will always bring my car there
The service is awesome I will always bring my car there for service. They will always let you know what you need done in the service area
Sep 07, 2021
Son muy buenos para vender pero no para responder! Mi...
Son muy buenos para vender pero no para responder! Mi carro que compre en diciembre se le daño la cámara trasera hace 2 meses! Se demoraron 1 mes para darme cita por garantía, en ese lapso de espera recibí un choque en la parte baja del carro! Muy bajo y muy suave el choque. Y ahora que lleve mi carro a la cita que se demoraron tanto en dármela están diciendo que no responden porque parece que el choque daño la cámara (cámara que estaba mala más o menos 1 mes antes del choque) debo pagar yo! Por un arreglo que es de ellos.
Sep 01, 2021
Everyone is very polite and professional this is my...
Everyone is very polite and professional this is my second car the I buy there and always had a great service 👍 to the guys great job
May 11, 2021
I have been a Potamkin client for the last 8 years....
I have been a Potamkin client for the last 8 years. Always leasing a Santa Fe, and I have had a magnificent experience with the dealership, its services and the people that make it work like a clock work, and just as important with each one of the three vehicles I have had, so far. Both Santiago in the services department and Alberto, the star salesman have always been there for me, and for that I am grateful. Good job!
Feb 08, 2021
Santiago was professional and courteous. Place was clean...
Santiago was professional and courteous. Place was clean and even had a coffee machine. Service was fast and accurate. I will definitely recommend this dealer to my friends and colleagues.
Lazaro Lemos
Finance Manager
Apr 03, 2022
Today my husband and I went to Potamkin to buy a car that
Today my husband and I went to Potamkin to buy a car that meets our needs. The Palisade Calligraphy has a great design, both internally and externally, and we went through the process. Yoenis Roque was our salesperson. He was very knowledgeable and friendly from the beginning to the end, making the process very smooth and easy. He made our experience stress free. Besides excellent service, for many customers like us, money also matters. This dealer offered us better deals compared to the one in Doral. Additionally, Lazaro Lemos, the Finance Manager, is very professional and respectful. Overall outstanding experience, highly recommended.
Mar 25, 2022
Customers treated like their own family.
Customers treated like their own family. Personal very professional and knowledgeable when answering my questions about the car I requested.
Jan 05, 2022
Excelente servicio personal muy educado serio y atento...
Excelente servicio personal muy educado serio y atento recomendado 100% Alfredo sicre sales rep recomendado
Jun 03, 2021
I received an excellent service from the team at Potamkin...
I received an excellent service from the team at Potamkin Hyundai, starting with Carlos Vasquez, who worked the extra mile to achieve this deal. I received the car the same day it arrived from to the dealer, because the guy in charge of the inspection came from home to do it.
Jan 11, 2021
I’m a happy camper thank you !!!!....Customer service...
I’m a happy camper thank you !!!!.... Customer service was excellent and everyone was very nice and friendly it was quick and all understandable overall
Pedro De La Cruz
Sales and Leasing Consultant
May 31, 2021
Excellent service provided by Mr Pedro Dela cruz....
Excellent service provided by Mr Pedro Dela cruz. Needless to say he went out of his way to help and helped finance my brand new Tucson, salesman like this is what you need in the dealership who has time and help clients not trash them. He was with me all the time took another customer and when finished either customer we finish mine. Very attentive and responsible.
May 16, 2021
I could not be happier that I chose Potamkin Hyundai. I...
I could not be happier that I chose Potamkin Hyundai. I could have gone to several other dealers who were closer to where I live, but I chose to go all the way to Miami Lakes which was a 30 minute drive for me because I knew I'd get the best deal. I was helped by Pedro de La Cruz who really made the process of getting my car enjoyable and as simple as t should be. Outstanding experience with Pedro and Potamkin Hyundai, I highly recommend. I am extremely happy with my new car and the incredible deal they gave me.
Jan 26, 2021
A pleasant wait for excellent results. It takes great...
A pleasant wait for excellent results. It takes great administrative balance to achieve this attention at this dealership. I have never thought about maintenance at any other place, and it has been the same for the last six years. Three more years are yet to come.
Dec 11, 2020
EXCELLENT ATTENTION AT THE MOMENT OF PURCHASE AND...
EXCELLENT ATTENTION AT THE MOMENT OF PURCHASE AND BEYOND. THE EXPLANATION ABOUT THE VEHICLE WAS ALSO EXCELLENT AND THE WORRIE ABOUT TO GET WHAT I WAS LOOKING BEAT MY EXPECTATION.
Nov 11, 2020
Excelente atención muy profesional y muy seguro en su...
Excelente atención muy profesional y muy seguro en su trabajo muy capaz de satisfacer cualquiera pregunta y siempre responde su teléfono y muy agradable los
Julio Bonetti
Parts Manager
Jun 16, 2021
This one is the second car that we get from Potamkin...
This one is the second car that we get from Potamkin Hyundai and it won’t be the last one. Excellent service. Pleasure to do business with. Thank you
Jan 26, 2021
A pleasant wait for excellent results. It takes great...
A pleasant wait for excellent results. It takes great administrative balance to achieve this attention at this dealership. I have never thought about maintenance at any other place, and it has been the same for the last six years. Three more years are yet to come.
Feb 28, 2020
Sidney Josepha
Hyundai parts buy Verry good recomendation I'am a online buyer from outside USA I hed a direct response,great feedback and fast deal compliance, Julio Bonetti a professional partsmanager....
Sep 04, 2019
Parts
El peor servicio al cliente en todo Miami . Deberia pasar un curso de como atender las cuentas y los clientes . Tuvo la osadia de decirnos que si eramos tan buenos compradores pues que nos aconsejaba que nos buscaramos otro sitio donde comprar . The worst customer service in all of Miami. You should pass a course on how to deal with accounts and customers. He had the audacity to tell us that if we were such good buyers, he advised us to look for another place to buy.
Feb 16, 2018
Very good
A true young professional that did everything and more to accommodate us in our 3 Hyundai car. I was truly was surprised. Having sales pros like him are a asset.
Lazaro Cordero
Service Technician
May 14, 2022
The service is awesome I will always bring my car there
The service is awesome I will always bring my car there for service. They will always let you know what you need done in the service area
Dec 16, 2020
Great service however I know I did not request synthetic...
Great service however I know I did not request synthetic oil but my car has always used this. It would have been great if it had been mentioned. Also it was quite a long service.
Jul 16, 2020
Miami Lakes dealer is a very clean and organized...
Miami Lakes dealer is a very clean and organized environment. Their personnel is very helpful and professional specially Carlos Medina, always with the best customer services and professional advise to keep my car running efficient.
Apr 11, 2020
The service was great and fast also professional, the...
The service was great and fast also professional, the cashier was friendly and helpful, it was an excellent experience, I recommend this dealer to other customers.
Antonela Sequeira
Sales and Leasing Consultant
Mar 25, 2022
Friendly and efficient service.
Friendly and efficient service. Great customer service and support! No nonsense. They give you exactly what you are asking for the 1st time.
Sep 25, 2021
Great experience! I recommend this place entirely for his...
Great experience! I recommend this place entirely for his location, agents and excellent cars quality.
Aug 06, 2021
Very good experience with the sales person, and the...
Very good experience with the sales person, and the dealership. Will come back if I needed to. My sales person Antonela, was very good with the deal. She pleased me.
Jun 24, 2021
Trabajadores amables y compresivos con deseos de ayudar,...
Trabajadores amables y compresivos con deseos de ayudar, sobretodo Antonela.
David White
Director
Apr 01, 2022
Excellent Service especially Franklin.
Excellent Service especially Franklin. If car is not done properly can always take back immediately.
Jun 16, 2021
This one is the second car that we get from Potamkin...
This one is the second car that we get from Potamkin Hyundai and it won’t be the last one. Excellent service. Pleasure to do business with. Thank you
May 09, 2021
Carlos was my service advisor. He was friendly efficient...
Carlos was my service advisor. He was friendly efficient and very attentive to service and my time. My car is running amazing. He delivered excellence!
Mar 08, 2020
Found Rodney and David terrific to work with. They were...
Found Rodney and David terrific to work with. They were attentive , patient and willing to work to my satisfaction.Too bad I am not in the market for another vehicle.
Edwin Castillo
Sales Manager
Jul 24, 2020
EXCELLENT SERVICE DURING COVID19
Brought me the car for me to see it at my home.Once all the paperwork was ready came back brought me the vehicle and all the papers to sign. Explained all the details of the contract and all the perks of the Vehicle..Did not have to step foot in the dealer at all.Excellent service. Highly recommend Carlos Ortega
Raymond Hernandez
Sales and Leasing Consultant
Feb 04, 2022
Raymond Hernandez was so helpful to me when I bought out...
Raymond Hernandez was so helpful to me when I bought out my lease. He had all of the paperwork ready for me to sign when I came in.. He was knowledgeable and polite and did his job perfectly. I have bought cars from Potemkin Hyundai before and I will continue to do so. Again, thank you Raymond.
Gian Franco Molina
Sales and Leasing Consultant
Jun 07, 2020
I visited this car dealer a second time. When I came...
I visited this car dealer a second time. When I came here for the first time, I thought that all the salons are the same, because this was my first experience buying a car in the USA. But having traveled many other car dealers, I returned to Potamkin Hyundai! High professionalism and a warm attitude towards the client helped me make the final decision, and I bought for my wife an amazing birthday present - a Hyundai Santa Fe car! I would especially like to mention the consultant Gian Franco, who helped with the choice of a car and offered excellent leasing conditions on behalf of the store! When I am going to buy or lease a car for myself, I will return to this car salon by default! because I want to come to it again and again!
Jorge Pena
Sales and Leasing Consultant
May 15, 2022
I had been looking for a Kona for several months.
I had been looking for a Kona for several months. This was the only dealership that was truthful about what they had available. The service and the salesman, Jorge Pena were excellent. I would definitely go back and buy another car from this dealership..
Willy Rodriguez
Sales Manager
Sep 25, 2021
Great experience! I recommend this place entirely for his...
Great experience! I recommend this place entirely for his location, agents and excellent cars quality.