Staff
Alberto Ruiz
Sales and Leasing Consultant
Ariel Gonzalez
Sales and Leasing Consultant
Franklin Arrufat
Service Advisor
Modesto Fernandez
Sales and Leasing Consultant
Francisco De La Terga
Sales and Leasing Consultant
Carlos Medina
Service Advisor
Alexis Silva
Sales and Leasing Consultant
Alfredo Sicre
Sales and Leasing Team Member
Willie Perez
Service Manager
Lazaro Lemos
Finance Manager
Santiago Serrano
Service Advisor
Frank Pena
President/Dealer Principal
Hector Mota
General Sales Manager
Pedro De La Cruz
Sales and Leasing Consultant
Antonela Sequeira
Sales and Leasing Consultant
Carlos Vazquez
Sales and Leasing Consultant
Lazaro Cordero
Service Technician
Jorge Pena
Sales and Leasing Consultant
Julio Bonetti
Parts Manager
Raymond Hernandez
Sales and Leasing Consultant
Edwin Castillo
Sales Manager
David White
Director
Gian Franco Molina
Sales and Leasing Consultant
Willy Rodriguez
Sales Manager
Victoria Lindsay
Internet Sales Manager
Alberto Ruiz
Sales and Leasing Consultant
Sep 26, 2022
Cordiality, sense of urgent, good Coffee, People know
Cordiality, sense of urgent, good Coffee, People know what they are doing. I recomend potamkin
Aug 23, 2022
Profesional and polite team.
Profesional and polite team. If you are looking for a Hyundai, this is the place. I recommend them one hundred percent.
Aug 05, 2022
Rapidez , experiencia , honestidad , respeto , atención ,
Rapidez , experiencia , honestidad , respeto , atención , seguridad , confortable Amistad , cordialidad , eficiencia , orden , calidad , servicio , excelencia , prontitud
Jul 30, 2022
In my experience and that of my family, excellent
In my experience and that of my family, excellent teamwork. If the seller offers you a price that interests you when you sign the purchase contract, the price does not change. In other Dealers that I have been in, in the end they always cheat you and everything changes. in Potankin Hyunday that does not happen. Thank you for such good customer service. Congratulations
Jul 17, 2022
Todo muy bien en especial a vendedor alberto y el
Todo muy bien en especial a vendedor alberto y el financista my bueno todo es
Ariel Gonzalez
Sales and Leasing Consultant
Aug 23, 2022
Profesional and polite team.
Profesional and polite team. If you are looking for a Hyundai, this is the place. I recommend them one hundred percent.
Jul 13, 2022
Excellent customer service.
Excellent customer service. Agent treated you like family. Waited for all the transaction and calculated the numbers.
Jul 05, 2022
Just bought my first car with Ariel and there is not
Just bought my first car with Ariel and there is not enough good words to say about my experience. Ariel is super attentive and is a great person in general. He was super professional and did everything he could to get me the exact car I wanted. I am so happy with my purchase and experience with Ariel and Potamkin Hyundai.
Jul 02, 2022
Ariel Gonzalez is very professional person Service
Ariel Gonzalez is very professional person Service experience was great No complaints Answer all my questions
May 31, 2022
This Dealership is distinguished for the professional
This Dealership is distinguished for the professional service you get from the moment you go inside and purchase a car to the moment you take it to service. Service was fast and efficient. Thank you for the good work.
Franklin Arrufat
Service Advisor
Sep 27, 2022
Service representative’s are very helpful and
Service representative’s are very helpful and knowledgeable. I’ve dealt with Willie Perez and he is always AWESOME. Makes me feel like I’m part of The Potamkin family then just a customer.
Aug 17, 2022
I’m always greeted with a smile and a hello.
I’m always greeted with a smile and a hello. They are always willing to hep me if the issue is big or small. Awesome customer service.
Aug 17, 2022
Gracias por su ayuda en resolver el problema del carro
Gracias por su ayuda en resolver el problema del carro y por la confianza quedan.
Jun 30, 2022
Excellent customer service.
Excellent customer service. I have been a customer at this dealership for 10 years. I have always been treated expertly with courtesy and promptly. They have an amazing courtesy driver Daniel he promptly and safely takes you to your destination and returns for you when your car is ready to be picked up. The service people keep you updated on your vehicle and contact you immediately if further work needs to be done. Just excellent customer service!!!! Thank You Francine Garcia Gomez
May 14, 2022
The service is awesome I will always bring my car there
The service is awesome I will always bring my car there for service. They will always let you know what you need done in the service area
Modesto Fernandez
Sales and Leasing Consultant
Aug 25, 2022
Easy, no pressure, excellent purchase experience.
Easy, no pressure, excellent purchase experience. Everyone was courteous, and Pleasant. Referring friends to this dealer
Aug 23, 2022
Profesional and polite team.
Profesional and polite team. If you are looking for a Hyundai, this is the place. I recommend them one hundred percent.
Aug 12, 2021
Very easy to work with. Didn’t feel pressured or pushed...
Very easy to work with. Didn’t feel pressured or pushed in any way. The staff were welcoming and friendly. The overall experience was great.
Apr 24, 2020
The best car dealership, the excellent attention from the...
The best car dealership, the excellent attention from the phone call offering services from Mr. Modesto Fernandez, passing through the General Manager, Credit Manager and all the staff.
Oct 12, 2017
Professional service
I came to this dealer without any decision to buy yet and with some other options in had and thanks to the professional job of the personnel I was satisfied with my purchase. I strongly recommend it.
Francisco De La Terga
Sales and Leasing Consultant
Aug 23, 2022
Profesional and polite team.
Profesional and polite team. If you are looking for a Hyundai, this is the place. I recommend them one hundred percent.
Aug 08, 2022
Friendly, Smooth, Courteous sales and finance individual.
Friendly, Smooth, Courteous sales and finance individual. Cleaned and prepped the car promptly for delivery.
Mar 26, 2020
Fue una atencion muy profesional y personalizada la que...
Fue una atencion muy profesional y personalizada la que recibimos del Sr. Francisco, el manager y el financista. Mi esposa y yo ;e deseamos muchos exito
Aug 28, 2019
The number one fraudulent company potamkin Hyundai
About 4 month ago I did a trade in for a new Tucson we did the process and gave the down payment and after the first month we receive a later from the loaner state ting that the negotiations didn’t go as plan because the finance personnel didn’t send the paystubs to the bank so the transaction was decline and they didn’t pay off my trade in like they had said and signed paper work saying that they were going to pay the bank for the trade in value ntn happened after 4month of contacting hector Mota his staff just kept on giving us the run around and they had sold my trade in to action and there proof of u go to the back of the building u could see how many cars that people trade in go straight to auction without even paying of the loan. After 4 moth they still can’t find my trade in this dealer is a joke and the staff too pls do not do business with this people or this dealer. Don’t recommend to even put foot in this dealer they all lie
Aug 27, 2019
fraud
Shady business from the sales to fiance personnels don't recommend to do any business with this dealer. Very shady place especialy the sales and fiance Francisco De La Terga Carlos Mangual Daniel Varacca Hector Mota
Carlos Medina
Service Advisor
Sep 27, 2022
Service representative’s are very helpful and
Service representative’s are very helpful and knowledgeable. I’ve dealt with Willie Perez and he is always AWESOME. Makes me feel like I’m part of The Potamkin family then just a customer.
Sep 09, 2022
They check everything in my car ,with super good service
They check everything in my car ,with super good service they didn’t make me wait long ,I really like this place for my next inversión.
Aug 29, 2022
They changed the oil changing to appointment.
They changed the oil changing to appointment. I make an appointment for today at 11 a.m….I DID NOT LEAVE UNTIL 3 p.m. Are you kidding me! People came in after me and left before me! Really considering getting my next car elsewhere because they really made me feel a certain way as to whether they even want my business!!! As soon as I complained my car just happened to be next!!! I watched the guy go to the back then a mechanic went to my car immediately!!! Why did it take that? I am in my car in my yard typing this just leaving the dealership because I am THAT PISSED!!!!! UNBELIEVABLE How those people made me feel!!
Aug 28, 2022
Really good experience, this is by far the best service
Really good experience, this is by far the best service department in miami, I will really recommend it
Aug 24, 2022
Was very pleased with the treatment and the knowledge of
Was very pleased with the treatment and the knowledge of my issue. Thank you for the GREAT service.
Alexis Silva
Sales and Leasing Consultant
Aug 24, 2022
Muy complacido por la buena atención y orientación, son
Muy complacido por la buena atención y orientación, son muy puntuales en los tiempos de entrega del vehículo ya reparado
Oct 27, 2017
Awesome service!
Great dealership, always knows what they’re doing. This is the second car I buy here and they were able to hook me up with a deal
Oct 26, 2017
Excellent
Great profesional good Service the employee Was very professional ,and the service too I really recomend the dealer and Alexis Silva The girl who did my paper for the finance I don't remember her name. was very professional and explained everything
Sep 17, 2017
Excellent
Excellent experience, true professional. He was not agressive, treated me with respect and with patience. Alexis knew in detail all cars and listened to what I wanted, features etc. Was not pushy at all. I felt he truly had my best interests.
Aug 17, 2017
Great Job!
Lorenzo displayed a great job with excellent communication and interpersonal skills. He was professional and gave me opportunity for test drive! I love my Hyundai Sonata 2017. Great Job, Blessings to you. Tom.
Alfredo Sicre
Sales and Leasing Team Member
Sep 10, 2022
The place is nice but I think so is necesary food sale in
The place is nice but I think so is necesary food sale in the Dealer because the waiting time maybe is to much , The employees are great people
Aug 23, 2022
Profesional and polite team.
Profesional and polite team. If you are looking for a Hyundai, this is the place. I recommend them one hundred percent.
Aug 13, 2022
Buena atención y dedicación.
Buena atención y dedicación. Estoy feliz con mi nuevo Hunday Tucson . Calidad y precio !! Insuperable! Gracias por la experiencia y la dedicación !!
Aug 11, 2022
Alfredo Sicre excellent sales consultant.
Alfredo Sicre excellent sales consultant. Very knowledgeable and friendly. He is being my sales consultant for the past 3 years.
Jul 27, 2022
The dealership was so cleaned and organized and the
The dealership was so cleaned and organized and the employees were so curious and nice
Willie Perez
Service Manager
Sep 27, 2022
Service representative’s are very helpful and
Service representative’s are very helpful and knowledgeable. I’ve dealt with Willie Perez and he is always AWESOME. Makes me feel like I’m part of The Potamkin family then just a customer.
Aug 28, 2022
Really good experience, this is by far the best service
Really good experience, this is by far the best service department in miami, I will really recommend it
Aug 24, 2022
Was very pleased with the treatment and the knowledge of
Was very pleased with the treatment and the knowledge of my issue. Thank you for the GREAT service.
Aug 17, 2022
I’m always greeted with a smile and a hello.
I’m always greeted with a smile and a hello. They are always willing to hep me if the issue is big or small. Awesome customer service.
Jul 08, 2022
Excellent.
Excellent. I love this, they respect all persons and work hard. Is important to receive that for me
Lazaro Lemos
Finance Manager
Sep 10, 2022
Very good and excellent cars, the team are great people
Very good and excellent cars, the team are great people that treat you like an old friend and really try to please your requirements. Nice Job
Aug 24, 2022
Muy complacido por la buena atención y orientación, son
Muy complacido por la buena atención y orientación, son muy puntuales en los tiempos de entrega del vehículo ya reparado
Aug 23, 2022
Profesional and polite team.
Profesional and polite team. If you are looking for a Hyundai, this is the place. I recommend them one hundred percent.
Jul 30, 2022
In my experience and that of my family, excellent
In my experience and that of my family, excellent teamwork. If the seller offers you a price that interests you when you sign the purchase contract, the price does not change. In other Dealers that I have been in, in the end they always cheat you and everything changes. in Potankin Hyunday that does not happen. Thank you for such good customer service. Congratulations
Jul 25, 2022
Good customer service good car coteries go to prices it’s
Good customer service good car coteries go to prices it’s my 5th car front then
Santiago Serrano
Service Advisor
Sep 20, 2022
Very easy for everything!
Very easy for everything! All time the people help! Thanks for have good service!👍th
Aug 28, 2022
Really good experience, this is by far the best service
Really good experience, this is by far the best service department in miami, I will really recommend it
Aug 27, 2022
Excelente and professional service.
Excelente and professional service. My car is working perfectly after I did the service on Potamkin
Jul 21, 2022
Service was done in less time than anticipated.
Service was done in less time than anticipated. Service rep was very polite and professional. Car is working well so far.
Jul 15, 2022
Very professional.
Very professional. My car was ready in a prompt manner. Very courteous and friendly. Will have all my services done here
Frank Pena
President/Dealer Principal
Mar 26, 2020
Fue una atencion muy profesional y personalizada la que...
Fue una atencion muy profesional y personalizada la que recibimos del Sr. Francisco, el manager y el financista. Mi esposa y yo ;e deseamos muchos exito
Nov 08, 2018
No Visitin este Dealer Eviten Incovenientes
Decidi cambia mi vehiculo VW por una Camioneta Tucson pero el dealer Potamkin Hyundai devolvio el Vehiculo 9 meses tarde y por cumpla de ellos tengo una factura de la compania de VW por 2057.00
Jul 22, 2018
HORRIBLE SALES SERVICE!!!
Dealerrater.com needs to put ZERO stars. Horrible service!! Was given three quotes on a Elantra Sport Premium and each time they were well over the national lease average!! AVOID AT ALL COST!!
Feb 16, 2018
Very good
A true young professional that did everything and more to accommodate us in our 3 Hyundai car. I was truly was surprised. Having sales pros like him are a asset.
Dec 27, 2017
Clienta Feliz
Estoy bien feliz con la compra de mi Tucson, les agradesco a todos en Potamkin por hacer el processo facil, rápido, y al mejor precio. Muchísimas Gracias!!
Hector Mota
General Sales Manager
Nov 04, 2020
Very good customer service this is 2nd car we buy a very...
Very good customer service this is 2nd car we buy a very good deal the manager , the finance department and the sale person very professional nice service
Jun 02, 2020
Everything was fast and I was able to buy the vehicle I...
Everything was fast and I was able to buy the vehicle I wanted, very good service, Customer for 3 yrs, I hope to continue shopping in Potamkin
Apr 24, 2020
The best car dealership, the excellent attention from the...
The best car dealership, the excellent attention from the phone call offering services from Mr. Modesto Fernandez, passing through the General Manager, Credit Manager and all the staff.
Aug 28, 2019
The number one fraudulent company potamkin Hyundai
About 4 month ago I did a trade in for a new Tucson we did the process and gave the down payment and after the first month we receive a later from the loaner state ting that the negotiations didn’t go as plan because the finance personnel didn’t send the paystubs to the bank so the transaction was decline and they didn’t pay off my trade in like they had said and signed paper work saying that they were going to pay the bank for the trade in value ntn happened after 4month of contacting hector Mota his staff just kept on giving us the run around and they had sold my trade in to action and there proof of u go to the back of the building u could see how many cars that people trade in go straight to auction without even paying of the loan. After 4 moth they still can’t find my trade in this dealer is a joke and the staff too pls do not do business with this people or this dealer. Don’t recommend to even put foot in this dealer they all lie
Aug 27, 2019
fraud
Shady business from the sales to fiance personnels don't recommend to do any business with this dealer. Very shady place especialy the sales and fiance Francisco De La Terga Carlos Mangual Daniel Varacca Hector Mota
Pedro De La Cruz
Sales and Leasing Consultant
Sep 03, 2022
The dealership was very helpful and attentive.
The dealership was very helpful and attentive. They made sure I was comfortable with my selection and attended to me with great service.
Aug 28, 2022
Los mejores en toda la florida dan al maximo por
Los mejores en toda la florida dan al maximo por complacer a sus clientes espectaculares
Aug 23, 2022
Profesional and polite team.
Profesional and polite team. If you are looking for a Hyundai, this is the place. I recommend them one hundred percent.
Jul 25, 2022
Muy feliz con el profesionalismo que me trata Pedro de la
Muy feliz con el profesionalismo que me trata Pedro de la cruz , súper atento lo recomiendo 100 %
Jun 27, 2022
Really nice place and the salesman he is the best(Pedro
Really nice place and the salesman he is the best(Pedro De la Cruz) i recomend
Antonela Sequeira
Sales and Leasing Consultant
Aug 23, 2022
Profesional and polite team.
Profesional and polite team. If you are looking for a Hyundai, this is the place. I recommend them one hundred percent.
Aug 04, 2022
The service agent was very informative about my case and
The service agent was very informative about my case and the service only took 15. Enough time for me to get a cup of coffee from the showroom.
Jul 10, 2022
Antonella was excellent- very friendly and knowledgeable-
Antonella was excellent- very friendly and knowledgeable- she found me the car I wanted and was part of the entire process.
Jun 30, 2022
I was pleased at the attention in finding right fit for
I was pleased at the attention in finding right fit for my needs and price.
Mar 25, 2022
Friendly and efficient service.
Friendly and efficient service. Great customer service and support! No nonsense. They give you exactly what you are asking for the 1st time.
Carlos Vazquez
Sales and Leasing Consultant
Sep 10, 2022
Great service, our salesman Carlos was fantastic and a
Great service, our salesman Carlos was fantastic and a pleasure to work with. Will contact them again when the need arises.
Sep 08, 2022
Service rep were responsive to my questions.
Service rep were responsive to my questions. He checked to find out what needed to be service & told me of a recall for my car & took care of it
Sep 06, 2022
Me gusto la experiencia de no ahogarme con comprar el
Me gusto la experiencia de no ahogarme con comprar el carro el vendedor me dio mi espacio para elegir y comprar
Aug 29, 2022
Friendly and professional staff.
Friendly and professional staff. Made the entire process enjoyable and efficient. I would highly recommend this dealership.
Jul 20, 2022
Less than 30 minutes during the Financy process and I
Less than 30 minutes during the Financy process and I received a perfect orientation During the dealer visit
Lazaro Cordero
Service Technician
Aug 28, 2022
Really good experience, this is by far the best service
Really good experience, this is by far the best service department in miami, I will really recommend it
Aug 03, 2022
I want to give a big recognition to Mrs.
I want to give a big recognition to Mrs. Ara Miranda and Mr. Carlos Mejia for going above and beyond on their way to provide the best experience during my visit yesterday. This location started a new process yesterday to manage customer visits for technical support. I went based on prior week process and they were able to accommodate me in order to have the service need it for my car. I appreciate both of them . Recommend this location greatly! Great service 🌞
Jul 06, 2022
El servicio estuvo muy rápido y eficiente.
El servicio estuvo muy rápido y eficiente. El representante de atención al cliente fue muy profesional y atento.
May 14, 2022
The service is awesome I will always bring my car there
The service is awesome I will always bring my car there for service. They will always let you know what you need done in the service area
Dec 16, 2020
Great service however I know I did not request synthetic...
Great service however I know I did not request synthetic oil but my car has always used this. It would have been great if it had been mentioned. Also it was quite a long service.
Jorge Pena
Sales and Leasing Consultant
Sep 10, 2022
Very good and excellent cars, the team are great people
Very good and excellent cars, the team are great people that treat you like an old friend and really try to please your requirements. Nice Job
Sep 10, 2022
Jorge was a tremendous help.
Jorge was a tremendous help. He made this process easy and arranged everything for me over the phone so when I arrived I was in and out within 1 hour. I appreciate them going over and beyond to make this process stress free and getting that done for me.
Aug 23, 2022
Profesional and polite team.
Profesional and polite team. If you are looking for a Hyundai, this is the place. I recommend them one hundred percent.
Jul 21, 2022
Excellent customer service and friendly attention, staff
Excellent customer service and friendly attention, staff very profesional and the sales department very cooperative
Jul 13, 2022
Thank you to Jorge Pena for help me out with everything!
Thank you to Jorge Pena for help me out with everything! He is so professional and very good person. I recommended him and you guys! You're amazing 🤩
Julio Bonetti
Parts Manager
Jun 16, 2021
This one is the second car that we get from Potamkin...
This one is the second car that we get from Potamkin Hyundai and it won’t be the last one. Excellent service. Pleasure to do business with. Thank you
Jan 26, 2021
A pleasant wait for excellent results. It takes great...
A pleasant wait for excellent results. It takes great administrative balance to achieve this attention at this dealership. I have never thought about maintenance at any other place, and it has been the same for the last six years. Three more years are yet to come.
Feb 28, 2020
Sidney Josepha
Hyundai parts buy Verry good recomendation I'am a online buyer from outside USA I hed a direct response,great feedback and fast deal compliance, Julio Bonetti a professional partsmanager....
Sep 04, 2019
Parts
El peor servicio al cliente en todo Miami . Deberia pasar un curso de como atender las cuentas y los clientes . Tuvo la osadia de decirnos que si eramos tan buenos compradores pues que nos aconsejaba que nos buscaramos otro sitio donde comprar . The worst customer service in all of Miami. You should pass a course on how to deal with accounts and customers. He had the audacity to tell us that if we were such good buyers, he advised us to look for another place to buy.
Feb 16, 2018
Very good
A true young professional that did everything and more to accommodate us in our 3 Hyundai car. I was truly was surprised. Having sales pros like him are a asset.
Raymond Hernandez
Sales and Leasing Consultant
Sep 06, 2022
The whole team helping us out was amazing!
The whole team helping us out was amazing! From the moment we walked in Raymond made us feel welcome and his knowledge on the vehicles helped us as well, we never felt forced into one specific vehicle! Everyone truly did everything possible for us to walk out of there driving a vehicle. Thank you!
Aug 25, 2022
Easy, no pressure, excellent purchase experience.
Easy, no pressure, excellent purchase experience. Everyone was courteous, and Pleasant. Referring friends to this dealer
Aug 23, 2022
Profesional and polite team.
Profesional and polite team. If you are looking for a Hyundai, this is the place. I recommend them one hundred percent.
Jun 23, 2022
It was an easy and smooth transaction.
It was an easy and smooth transaction. Carlos Vazquez helped me find the exact car I needed by the time I needed it and provided excellent customer service.
Feb 04, 2022
Raymond Hernandez was so helpful to me when I bought out...
Raymond Hernandez was so helpful to me when I bought out my lease. He had all of the paperwork ready for me to sign when I came in.. He was knowledgeable and polite and did his job perfectly. I have bought cars from Potemkin Hyundai before and I will continue to do so. Again, thank you Raymond.
Edwin Castillo
Sales Manager
Aug 29, 2022
Excelente servicio del desmerecido, estamos muy felices
Excelente servicio del desmerecido, estamos muy felices con el auto que adquirimos. Los recomendamos como los mejores.👍👍👍
Aug 22, 2022
They are very professional my experience there was grate
They are very professional my experience there was grate I felt like at home there I just can say thanks
Jul 17, 2022
Todo muy bien en especial a vendedor alberto y el
Todo muy bien en especial a vendedor alberto y el financista my bueno todo es
Jul 24, 2020
EXCELLENT SERVICE DURING COVID19
Brought me the car for me to see it at my home.Once all the paperwork was ready came back brought me the vehicle and all the papers to sign. Explained all the details of the contract and all the perks of the Vehicle..Did not have to step foot in the dealer at all.Excellent service. Highly recommend Carlos Ortega
David White
Director
Apr 01, 2022
Excellent Service especially Franklin.
Excellent Service especially Franklin. If car is not done properly can always take back immediately.
Jun 16, 2021
This one is the second car that we get from Potamkin...
This one is the second car that we get from Potamkin Hyundai and it won’t be the last one. Excellent service. Pleasure to do business with. Thank you
May 09, 2021
Carlos was my service advisor. He was friendly efficient...
Carlos was my service advisor. He was friendly efficient and very attentive to service and my time. My car is running amazing. He delivered excellence!
Mar 08, 2020
Found Rodney and David terrific to work with. They were...
Found Rodney and David terrific to work with. They were attentive , patient and willing to work to my satisfaction.Too bad I am not in the market for another vehicle.
Gian Franco Molina
Sales and Leasing Consultant
Jun 07, 2020
I visited this car dealer a second time. When I came...
I visited this car dealer a second time. When I came here for the first time, I thought that all the salons are the same, because this was my first experience buying a car in the USA. But having traveled many other car dealers, I returned to Potamkin Hyundai! High professionalism and a warm attitude towards the client helped me make the final decision, and I bought for my wife an amazing birthday present - a Hyundai Santa Fe car! I would especially like to mention the consultant Gian Franco, who helped with the choice of a car and offered excellent leasing conditions on behalf of the store! When I am going to buy or lease a car for myself, I will return to this car salon by default! because I want to come to it again and again!
Willy Rodriguez
Sales Manager
Sep 25, 2021
Great experience! I recommend this place entirely for his...
Great experience! I recommend this place entirely for his location, agents and excellent cars quality.