Staff

Alberto Ruiz

Alberto Ruiz

Sales and Leasing Consultant
68 Reviews
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Ariel Gonzalez

Ariel Gonzalez

Sales and Leasing Consultant
46 Reviews
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Modesto Fernandez

Modesto Fernandez

Sales and Leasing Consultant
35 Reviews
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Francisco De La Terga

Francisco De La Terga

Sales and Leasing Consultant
31 Reviews
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Alexis Silva

Alexis Silva

Sales and Leasing Consultant
29 Reviews
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Franklin Arrufat

Franklin Arrufat

Service Advisor
26 Reviews
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Frank Pena

Frank Pena

President/Dealer Principal
17 Reviews
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Willie Perez

Willie Perez

Service Manager
17 Reviews
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Alfredo Sicre

Alfredo Sicre

Sales and Leasing Team Member
16 Reviews
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Hector Mota

Hector Mota

General Sales Manager
15 Reviews
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Carlos Medina

Carlos Medina

Service Advisor
7 Reviews
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Santiago Serrano

Santiago Serrano

Service Advisor
6 Reviews
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Alexander Tulin

Alexander Tulin

Finance Manager
5 Reviews
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Julio Bonetti

Julio Bonetti

Parts Manager
4 Reviews
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Pedro De La Cruz

Pedro De La Cruz

Sales and Leasing Consultant
4 Reviews
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Lazaro Lemos

Lazaro Lemos

Finance Manager
4 Reviews
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Lazaro Cordero

Lazaro Cordero

Service Technician
3 Reviews
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Rodney Arias

Rodney Arias

Sales and Leasing Consultant
2 Reviews
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AJ Johnson

AJ Johnson

Sales and Leasing Consultant
2 Reviews
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Manuel Labrada

Manuel Labrada

Sales and Leasing Consultant
2 Reviews
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Karina Nogueras

Karina Nogueras

Service Advisor
2 Reviews
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Lazaro Perez

Lazaro Perez

Sales and Leasing Consultant
2 Reviews
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Daniel Alvarez

Daniel Alvarez

Sales and Leasing Consultant
1 Review
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Edwin Castillo

Edwin Castillo

Sales Manager
1 Review
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Omar Lozada

Omar Lozada

Sales and Leasing Consultant
1 Review
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Gian Franco Molina

Gian Franco Molina

Sales and Leasing Consultant
1 Review
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David White

David White

Director
1 Review
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Alejandro Betancourt

Alejandro Betancourt

Sales and Leasing Consultant
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Salvador Diaz

Salvador Diaz

Sales and Leasing Consultant
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Raymond Hernandez

Raymond Hernandez

Sales and Leasing Consultant
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Jorge Pena

Jorge Pena

Sales and Leasing Consultant
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Javier Perez

Javier Perez

Sales and Leasing Consultant
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Madelayne Quevedo

Madelayne Quevedo

Sales and Leasing Consultant
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Antonela Sequeira

Antonela Sequeira

Sales and Leasing Consultant
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Leo Sufran

Leo Sufran

Sales and Leasing Consultant
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Alberto Ruiz

Alberto Ruiz

Sales and Leasing Consultant
Recent Reviews

May 05, 2021

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Hands down best customer service ever receive. Alberto...

Hands down best customer service ever receive. Alberto goes out of his way to find the best option for you. Want to thanks him for his service, and Potamkin Hyundai for having such amazing employee. Alberto sold me two cars thus far and I will no hesitate to comeback next year when my Santa Fe Lease expire. He ensures his customers has a stress free and fun experience while buying a car. Thanks Alberto see you again May 2022. Keep up the good work.

Oct 05, 2020

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Best experience I could’ve ever had buying a car. Thanks...

Best experience I could’ve ever had buying a car. Thanks to Potamkin Hyundai and of course Alberto Ruiz the best salesman in Miami Fl.

Aug 01, 2020

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Excellent!!

Recently I have, once again, to renew the lease in my Sonata. The sales rep. Mr. Alberto Ruiz, was very helpful, efficient and very professional. Thank you for a job well done!

May 01, 2020

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Very professional and efficient sales and financing team....

Very professional and efficient sales and financing team. Every employee was very cordial and helpful. The product selection and availability was very good. Great experience

Feb 27, 2020

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I dont recommend not body to buy a car in this Hyundai. I...

I dont recommend not body to buy a car in this Hyundai. I had an Elantra 2017 ( lease) and now I have 2019 Sonata with 7664 miles. My car had a problem for 3 consecutive times and they had to rent me a car for 8 days and when I went ro return the rent car they charge me $200 because Pomtakin said that they do not pay for the insurance of the car. I try to explain MR Franklin ( manager) that how its possible that if I am paying for a new car (lease)why do I need to pay the $200 that is not my foul that the car came defective .However, while I went to pick up my car and I noticed that my tank had 1/4 on gas and I left it with more than 1/2. I ask the manager called Franklin and he told me that they had to try the car after they fix it to see how it was working that they just drove 60 miles and that they they were not suppose to left the tank as it was when I left it( most stupid thing I ever heard ) . so they used my lease miles and not even leave my tank like it was? . Just filled a complain with the Hyundai headquarters. I recommend you to do it too.

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Ariel Gonzalez

Ariel Gonzalez

Sales and Leasing Consultant
Contact Me
Dealership Experience 9 years 2 months
Recent Reviews

Apr 19, 2021

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Our family has owned Hyundai vehicles and SUV's for over...

Our family has owned Hyundai vehicles and SUV's for over ten years, all with Potamkin Hyundai. There is a member of your sales team that is consider family to us, he knows our names, jobs, aches and pains. Ariel Gonzalez welcomes our family to the dealer and makes every transaction delightful, as difficult as negotiations can be, he makes it comfortable, fast and extremely fair. Thanks Ariel, thanks Potamkin

Jun 29, 2020

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Very pleased with the service offered when purchasing a...

Very pleased with the service offered when purchasing a vehicle. Will not hesitate in referring Potamkin Hyundai to anyone wanting to get a new vehicle. Thank you Ariel G for your professional and courteous service.

Feb 11, 2020

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My husband’s co-worker referred us to Ariel, So far this...

My husband’s co-worker referred us to Ariel, So far this is our second lease with him, he is a great sales consultant, very knowledgeable, friendly, personable. My husband and I are very happy with our new Tucson! Choose Ariel as your sales consultant you will not be disappointed!

Jan 11, 2019

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Thankful

Very satisfied with his service, he has always treated us like family. Prompt to help and answer questions. He made our first experience with Hyundai a good one.

Dec 21, 2017

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Elantra

Todo bien.muy buena rxperiencia el carro es perfecto y buena economia. Ha sido una fran experience. Dos familiares mio quieren comprar tambien. Esto esta demaciado largo. La proxima no lo hago

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Modesto Fernandez

Modesto Fernandez

Sales and Leasing Consultant
Recent Reviews

Apr 24, 2020

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The best car dealership, the excellent attention from the...

The best car dealership, the excellent attention from the phone call offering services from Mr. Modesto Fernandez, passing through the General Manager, Credit Manager and all the staff.

Oct 12, 2017

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Professional service

I came to this dealer without any decision to buy yet and with some other options in had and thanks to the professional job of the personnel I was satisfied with my purchase. I strongly recommend it.

Sep 28, 2017

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Great purchasing experience!

I'm really satisfied with the service provided by my sales representative. I will definitely come back in the future and recommend this dealership to everyone interested on being a car.

Jul 13, 2017

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Good purchase experience

I came to Potankin with an offer of the dealer where I made the previous lease. Modesto Delgado make me an offer and said he would beat any offer of another dealer. When I said I would go to the competition to compare the offers, he showed confidence and did not push me too much to stay at Potamkin like other salespersons use to do in an annoying way. I went to the other dealer and the end of the day returned to Potankin because Modesto really offered me the best deal.

Jun 26, 2017

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Great Service

Modesto was great at helping us. William recommened 100%. He was very profesional and knowledgable. He helped us to get the best deal. I am very happy with my purchase. Thank You to everyone at Hyundai dealer.

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Francisco De La Terga

Francisco De La Terga

Sales and Leasing Consultant
Recent Reviews

Mar 26, 2020

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Fue una atencion muy profesional y personalizada la que...

Fue una atencion muy profesional y personalizada la que recibimos del Sr. Francisco, el manager y el financista. Mi esposa y yo ;e deseamos muchos exito

Aug 28, 2019

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The number one fraudulent company potamkin Hyundai

About 4 month ago I did a trade in for a new Tucson we did the process and gave the down payment and after the first month we receive a later from the loaner state ting that the negotiations didn’t go as plan because the finance personnel didn’t send the paystubs to the bank so the transaction was decline and they didn’t pay off my trade in like they had said and signed paper work saying that they were going to pay the bank for the trade in value ntn happened after 4month of contacting hector Mota his staff just kept on giving us the run around and they had sold my trade in to action and there proof of u go to the back of the building u could see how many cars that people trade in go straight to auction without even paying of the loan. After 4 moth they still can’t find my trade in this dealer is a joke and the staff too pls do not do business with this people or this dealer. Don’t recommend to even put foot in this dealer they all lie

Aug 27, 2019

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fraud

Shady business from the sales to fiance personnels don't recommend to do any business with this dealer. Very shady place especialy the sales and fiance Francisco De La Terga Carlos Mangual Daniel Varacca Hector Mota

Dec 19, 2017

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Great buying experience

This is the best staff in the world! Can’t wait to share my experience with everybody it was amazing!!! Francisco my salesperson was great and Brigitte the finance manager was amazing!!!

Nov 01, 2017

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excelent

Francisco de la Terga is very frendley person and he help you with everythings you need. I recomemded him if you go to buy a new car.

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Alexis Silva

Alexis Silva

Sales and Leasing Consultant
Recent Reviews

Oct 27, 2017

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Awesome service!

Great dealership, always knows what they’re doing. This is the second car I buy here and they were able to hook me up with a deal

Oct 26, 2017

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Excellent

Great profesional good Service the employee Was very professional ,and the service too I really recomend the dealer and Alexis Silva The girl who did my paper for the finance I don't remember her name. was very professional and explained everything

Sep 17, 2017

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Excellent

Excellent experience, true professional. He was not agressive, treated me with respect and with patience. Alexis knew in detail all cars and listened to what I wanted, features etc. Was not pushy at all. I felt he truly had my best interests.

Aug 17, 2017

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Great Job!

Lorenzo displayed a great job with excellent communication and interpersonal skills. He was professional and gave me opportunity for test drive! I love my Hyundai Sonata 2017. Great Job, Blessings to you. Tom.

Aug 11, 2017

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Great service

Andy Gonzalez is amazing. He helped us twice with the purchase of our cars. He is extremely helpful and professional. We will forever be grateful with his service and his help. Thank you Andy.

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Franklin Arrufat

Franklin Arrufat

Service Advisor
Recent Reviews

Apr 28, 2021

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Franklin is a great asset to your service team. He always...

Franklin is a great asset to your service team. He always greets me with a smile and provides honest advice about what service needs to be performed on my car.

Apr 24, 2021

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I have been taking my Hyundai to Potamkin Hyundai in...

I have been taking my Hyundai to Potamkin Hyundai in Miami Lakes for some time. On a recent visit I noticed after picking up my vehicle that the tires were not pumped to factory specs (after checking them myself) as shown on the drivers side door. Each tire was several pounds lower than what it should be. I also noticed that all the fluids were at the same level as when I brought the car in for service even though I paid for an oil and filter change that includes checking and filling all fluids. On my next trip to Potamkin Hyundai in Miami Lakes for an oil and filter change, a complete 27 point vehicle inspection and a large repair I told Franklin about the problem on my previous trip and he said he would personally be certain that all fluids were full to the level they are supposed to be and would make sure my tires were pumped to factory specs. Well, to my amazement the fluids were not at the level they were supposed to be and in fact the tires were also not pumped to factory specs once again. In addition, Potamkin Hyundai did not complete the large repair. I had to take the vehicle to another mechanic who completed the repair at ½ of what I paid Potamkin Hyundai. So, not only did PH not complete the repair, they also ripped me off by charging such a high price to begin with. I will NEVER return to Potamkin Hyundai again! NEVER!! NEVER!! NEVER!! This place used to be good but is now ripping customers off by charging for work not completed. Don’t take your vehicle there for service unless you too want to get ripped off!!! If I could give them 0 stars, I would.

Mar 31, 2021

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Car was ready on time and communication with service rep...

Car was ready on time and communication with service rep was great. Franklin is very helpful and very patient. Always pleasant and tries his best to make sure we are satisfied with the work.

Mar 12, 2021

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Franklin Arrufat was very helpful as always. keep up the...

Franklin Arrufat was very helpful as always. keep up the good work. Thanks for everything you helped me with and the handling of my service. Five stars for him.

Mar 06, 2021

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Franklin Arrufat was very helpful as always. keep up the...

Franklin Arrufat was very helpful as always. keep up the good work. Thanks for everything you helped me with. five stars for him .L. A.

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Frank Pena

Frank Pena

President/Dealer Principal
Recent Reviews

Mar 26, 2020

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Fue una atencion muy profesional y personalizada la que...

Fue una atencion muy profesional y personalizada la que recibimos del Sr. Francisco, el manager y el financista. Mi esposa y yo ;e deseamos muchos exito

Nov 08, 2018

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No Visitin este Dealer Eviten Incovenientes

Decidi cambia mi vehiculo VW por una Camioneta Tucson pero el dealer Potamkin Hyundai devolvio el Vehiculo 9 meses tarde y por cumpla de ellos tengo una factura de la compania de VW por 2057.00

Jul 22, 2018

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HORRIBLE SALES SERVICE!!!

Dealerrater.com needs to put ZERO stars. Horrible service!! Was given three quotes on a Elantra Sport Premium and each time they were well over the national lease average!! AVOID AT ALL COST!!

Feb 16, 2018

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Very good

A true young professional that did everything and more to accommodate us in our 3 Hyundai car. I was truly was surprised. Having sales pros like him are a asset.

Dec 27, 2017

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Clienta Feliz

Estoy bien feliz con la compra de mi Tucson, les agradesco a todos en Potamkin por hacer el processo facil, rápido, y al mejor precio. Muchísimas Gracias!!

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Willie Perez

Willie Perez

Service Manager
Recent Reviews

Apr 11, 2020

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The service was great and fast also professional, the...

The service was great and fast also professional, the cashier was friendly and helpful, it was an excellent experience, I recommend this dealer to other customers.

Nov 09, 2017

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Great Customer Service

Thank you Willie Perez for taking such good care of me. Your customer service is the best and I also want to thank Eric. I had forgotten I had paid for a part and Eric went out of his way to call me and let me know Potamkin Hyundai was refunding me the money for the part. Wow! Never had that happen. The young lady at the cashier desk is also great with handling customers. So Potamkin your staff is doing a great job of providing the best customer service!

Jul 28, 2017

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Thank you Willie Perez for great service

I brought my car in and had the pleasure of getting Willie as my advisor. Great customer service, professional, friendly and kept me informed about what was going on with the repairs. Had my car washed and vacuumed without asking me. My car is working so much better and glad to have brought it in to Potamkin Hyundai! Great customer service.

May 05, 2017

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A costumer for seven years and three vehicles.

Good job. Undiscused price a little akward, I feel that they overcharged me, but it is hard to proof and discussed. Other than that, everything was satisfactory I paid and went on with my life.

Dec 31, 2016

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Excellent Service!

Willie Perez and the whole Service Department Team are always amazing! I had an issue with my Santa Fe and not only did they fix the issue, but Willie also cleaned my vehile. I will not go to any other dealership, Potamkin Hyundai is the best!

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Alfredo Sicre

Alfredo Sicre

Sales and Leasing Team Member
Recent Reviews

Mar 11, 2021

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El mejor dealer y sin duda Alfredo es el mejor . Me...

El mejor dealer y sin duda Alfredo es el mejor . Me atendió directamente y con mucha paciencia aclaro cada una de mis dudas lo recomiendo

Nov 10, 2017

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Excellent attention

this is the third time I lease a car in this dealer and as every time before the attention was perfect. It doesn't matter how many time I Had change my mind they just please me.

Oct 27, 2017

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Highly Recommend

Great service for my second vehicle lease in 3 weeks time. Alfredo was very attentive for both cars and I highly recommend him to family and friends.

Oct 07, 2017

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DEALER EXPERIENCE

BEST COSTUMER SERVICE, BEST EXPERIENCE, I AM SO HAPPY FOR MY PURCHASE. THE SALES REPRESENTATIVE WHO TOOK CARE OF ME WAS REALLY PROFESSIONAL AND NICE.

Sep 08, 2017

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Tucson

Alfredo was great and definitely helped me to not stress the car leasing process . I would definitely recommend this dealer and the same sales person to friends and family of mine .

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Hector Mota

Hector Mota

General Sales Manager
Recent Reviews

Nov 04, 2020

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Very good customer service this is 2nd car we buy a very...

Very good customer service this is 2nd car we buy a very good deal the manager , the finance department and the sale person very professional nice service

Jun 02, 2020

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Everything was fast and I was able to buy the vehicle I...

Everything was fast and I was able to buy the vehicle I wanted, very good service, Customer for 3 yrs, I hope to continue shopping in Potamkin

Apr 24, 2020

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The best car dealership, the excellent attention from the...

The best car dealership, the excellent attention from the phone call offering services from Mr. Modesto Fernandez, passing through the General Manager, Credit Manager and all the staff.

Aug 28, 2019

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The number one fraudulent company potamkin Hyundai

About 4 month ago I did a trade in for a new Tucson we did the process and gave the down payment and after the first month we receive a later from the loaner state ting that the negotiations didn’t go as plan because the finance personnel didn’t send the paystubs to the bank so the transaction was decline and they didn’t pay off my trade in like they had said and signed paper work saying that they were going to pay the bank for the trade in value ntn happened after 4month of contacting hector Mota his staff just kept on giving us the run around and they had sold my trade in to action and there proof of u go to the back of the building u could see how many cars that people trade in go straight to auction without even paying of the loan. After 4 moth they still can’t find my trade in this dealer is a joke and the staff too pls do not do business with this people or this dealer. Don’t recommend to even put foot in this dealer they all lie

Aug 27, 2019

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fraud

Shady business from the sales to fiance personnels don't recommend to do any business with this dealer. Very shady place especialy the sales and fiance Francisco De La Terga Carlos Mangual Daniel Varacca Hector Mota

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Carlos Medina

Carlos Medina

Service Advisor
Recent Reviews

Mar 29, 2021

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Potamkin Hyundai is always a great place for car service....

Potamkin Hyundai is always a great place for car service. Carlos Medina was very helpful and did everything he could to help me out. My car never felt better... Thanks Carlos!

Feb 10, 2021

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Excellent service, fast, and courtesy Cashier very...

Excellent service, fast, and courtesy Cashier very friendly. I suggested this dealership to my friends. Might buy my next car from this dealership . Carlos Medina excellent representative for your company

Aug 26, 2020

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Very knowledgeable, very honest, am satisfied. Don't...

Very knowledgeable, very honest, am satisfied. Don't understand this 25 word mi imum but bla bla bla bla bla bla bla bla bla bla

Aug 18, 2020

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For all my services I use Potamkin Hyundai of Miami Lakes...

For all my services I use Potamkin Hyundai of Miami Lakes for me is the best, and for lease my cars also always go to the same dealer Potamkin Hyundai of Miami Lakes.

Jul 17, 2020

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Miami Lakes dealer is a very clean and organized...

Miami Lakes dealer is a very clean and organized environment. Their personnel is very helpful and professional specially Carlos Medina, always with the best customer services and professional advise to keep my car running efficient.

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Santiago Serrano

Santiago Serrano

Service Advisor
Recent Reviews

Feb 08, 2021

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Santiago was professional and courteous. Place was clean...

Santiago was professional and courteous. Place was clean and even had a coffee machine. Service was fast and accurate. I will definitely recommend this dealer to my friends and colleagues.

Jan 15, 2021

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This was the car agency where I was treated best and...

This was the car agency where I was treated best and fairly 3 car leases ago, of a Santa Fe SUV for the last 7 years. (4+3 leases), and right. Your customer service is the best and in my case with Mr Santiago Serrano who has always provided me with excellent and friendly service.

Oct 18, 2020

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Excellent service from Santiago !!!He made sure that I...

Excellent service from Santiago !!! He made sure that I had a courtesy drop off to the hospital that I work in within minutes of me dropping off my car!!! Daniel drop me off and later on picked me up and he is just wonderful! My car is running perfectly after it was worked on!!! I always get my car worked on at this dealership!!!

Aug 25, 2020

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Good service, quality tech attendan, great explanation...

Good service, quality tech attendan, great explanation about muy car problems, confortable waiting room and customer service, no complaints. Thank you for your great service.

Apr 11, 2020

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The service was great and fast also professional, the...

The service was great and fast also professional, the cashier was friendly and helpful, it was an excellent experience, I recommend this dealer to other customers.

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Alexander Tulin

Alexander Tulin

Finance Manager
Dealership Experience 1 years 10 months
Recent Reviews

Apr 19, 2021

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Our family has owned Hyundai vehicles and SUV's for over...

Our family has owned Hyundai vehicles and SUV's for over ten years, all with Potamkin Hyundai. There is a member of your sales team that is consider family to us, he knows our names, jobs, aches and pains. Ariel Gonzalez welcomes our family to the dealer and makes every transaction delightful, as difficult as negotiations can be, he makes it comfortable, fast and extremely fair. Thanks Ariel, thanks Potamkin

Jan 08, 2021

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It's been a delight to be in the company of Mr. Carlos...

It's been a delight to be in the company of Mr. Carlos Vazquez. I can only wish there was a Mr. Vazquez on every dealership. If there was a 6th star on this review, I'd click that too.

Jan 07, 2021

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AJ was an excellent salesman who gave a good down to...

AJ was an excellent salesman who gave a good down to earth feeling that made me feel confident about my purchase. Alex the financial manager who helped seal the deal was direct and patient which I absolutely loved. Clean place and I felt comfortable while waiting.

May 03, 2020

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Great costumer service and awesome purchase! We...

Great costumer service and awesome purchase! We purchased the car that we really loved and they helped us I’m making it happen. Thank you!

Apr 23, 2020

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Gelson was extremely patient with me and my concerns. He...

Gelson was extremely patient with me and my concerns. He helped me all the way to the end giving me great service and care. I highly recommend him.

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Julio Bonetti

Julio Bonetti

Parts Manager
Recent Reviews

Jan 26, 2021

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A pleasant wait for excellent results. It takes great...

A pleasant wait for excellent results. It takes great administrative balance to achieve this attention at this dealership. I have never thought about maintenance at any other place, and it has been the same for the last six years. Three more years are yet to come.

Feb 28, 2020

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Sidney Josepha

Hyundai parts buy Verry good recomendation I'am a online buyer from outside USA I hed a direct response,great feedback and fast deal compliance, Julio Bonetti a professional partsmanager....

Sep 04, 2019

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Parts

El peor servicio al cliente en todo Miami . Deberia pasar un curso de como atender las cuentas y los clientes . Tuvo la osadia de decirnos que si eramos tan buenos compradores pues que nos aconsejaba que nos buscaramos otro sitio donde comprar . The worst customer service in all of Miami. You should pass a course on how to deal with accounts and customers. He had the audacity to tell us that if we were such good buyers, he advised us to look for another place to buy.

Feb 16, 2018

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Very good

A true young professional that did everything and more to accommodate us in our 3 Hyundai car. I was truly was surprised. Having sales pros like him are a asset.

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Pedro De La Cruz

Pedro De La Cruz

Sales and Leasing Consultant
Recent Reviews

Jan 26, 2021

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A pleasant wait for excellent results. It takes great...

A pleasant wait for excellent results. It takes great administrative balance to achieve this attention at this dealership. I have never thought about maintenance at any other place, and it has been the same for the last six years. Three more years are yet to come.

Dec 11, 2020

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EXCELLENT ATTENTION AT THE MOMENT OF PURCHASE AND...

EXCELLENT ATTENTION AT THE MOMENT OF PURCHASE AND BEYOND. THE EXPLANATION ABOUT THE VEHICLE WAS ALSO EXCELLENT AND THE WORRIE ABOUT TO GET WHAT I WAS LOOKING BEAT MY EXPECTATION.

Nov 12, 2020

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Excelente atención muy profesional y muy seguro en su...

Excelente atención muy profesional y muy seguro en su trabajo muy capaz de satisfacer cualquiera pregunta y siempre responde su teléfono y muy agradable los

Jul 25, 2020

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Excellent service, the best attention, kindness and...

Excellent service, the best attention, kindness and speed, I have already bought 3 cars and they are all very good, Thanks Pedro de la Cruz

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Lazaro Lemos

Lazaro Lemos

Finance Manager
Recent Reviews

Jan 12, 2021

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I’m a happy camper thank you !!!!....Customer service...

I’m a happy camper thank you !!!!.... Customer service was excellent and everyone was very nice and friendly it was quick and all understandable overall

Dec 09, 2020

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great experience fast and freindly...

great experience fast and freindly great experience fast and freindly great experience fast and freindly great experience fast and freindly great experience fast and freindly

Nov 04, 2020

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Very good customer service this is 2nd car we buy a very...

Very good customer service this is 2nd car we buy a very good deal the manager , the finance department and the sale person very professional nice service

May 31, 2020

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Fast and great service in the purchase of my new vehicle....

Fast and great service in the purchase of my new vehicle. Customer for 15 yrs always the best and very professional. Kenny and Madeline are awesome

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Lazaro Cordero

Lazaro Cordero

Service Technician
Dealership Experience 2 years 1 months
Recent Reviews

Dec 16, 2020

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Great service however I know I did not request synthetic...

Great service however I know I did not request synthetic oil but my car has always used this. It would have been great if it had been mentioned. Also it was quite a long service.

Jul 17, 2020

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Miami Lakes dealer is a very clean and organized...

Miami Lakes dealer is a very clean and organized environment. Their personnel is very helpful and professional specially Carlos Medina, always with the best customer services and professional advise to keep my car running efficient.

Apr 11, 2020

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The service was great and fast also professional, the...

The service was great and fast also professional, the cashier was friendly and helpful, it was an excellent experience, I recommend this dealer to other customers.

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Rodney Arias

Rodney Arias

Sales and Leasing Consultant
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Dealership Experience 1 years 10 months
Recent Reviews

May 03, 2020

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Great costumer service and awesome purchase! We...

Great costumer service and awesome purchase! We purchased the car that we really loved and they helped us I’m making it happen. Thank you!

Mar 08, 2020

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Found Rodney and David terrific to work with. They were...

Found Rodney and David terrific to work with. They were attentive , patient and willing to work to my satisfaction.Too bad I am not in the market for another vehicle.

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AJ Johnson

AJ Johnson

Sales and Leasing Consultant
Recent Reviews

Jan 13, 2021

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AJ was excellent! Thats an A+ , thank you very much AJ...

AJ was excellent! Thats an A+ , thank you very much AJ for your patient and your excellent service ! Ill recommend my family and friends t

Jan 07, 2021

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AJ was an excellent salesman who gave a good down to...

AJ was an excellent salesman who gave a good down to earth feeling that made me feel confident about my purchase. Alex the financial manager who helped seal the deal was direct and patient which I absolutely loved. Clean place and I felt comfortable while waiting.

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Manuel Labrada

Manuel Labrada

Sales and Leasing Consultant
Recent Reviews

Jan 12, 2021

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I’m a happy camper thank you !!!!....Customer service...

I’m a happy camper thank you !!!!.... Customer service was excellent and everyone was very nice and friendly it was quick and all understandable overall

Jan 03, 2021

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Employee Rating

Mr. Labrada is an excellent sales person willing to work...

Mr. Labrada is an excellent sales person willing to work with us, with a very good matter, very friendly, explaining all the process with details. If we go again to Hyundai will go with him again. Excellent work will be a "10" very good . The finance department will can help a little big better because we were trying to change another car chevy to another hyundai a sonata and the deal was not good . Mr. Labrada put all his effort but finance do not cooperate. But is ok we are happy with the chevy.

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Karina Nogueras

Karina Nogueras

Service Advisor
Recent Reviews

Apr 11, 2020

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The service was great and fast also professional, the...

The service was great and fast also professional, the cashier was friendly and helpful, it was an excellent experience, I recommend this dealer to other customers.

Mar 03, 2020

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Fast and friendly service. Knowledgeable technician and...

Fast and friendly service. Knowledgeable technician and easy to book appointments. I recommend this place for service. Prices are reasonable and you get a free car wash

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Lazaro Perez

Lazaro Perez

Sales and Leasing Consultant
Recent Reviews

Dec 25, 2020

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Lazaro was great from the get go, Always willing to go...

Lazaro was great from the get go, Always willing to go the extra mile to makes us feel satisfied. the deal was quick and painless. ( no waiting hours to have the car delivered).

Dec 09, 2020

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great experience fast and freindly...

great experience fast and freindly great experience fast and freindly great experience fast and freindly great experience fast and freindly great experience fast and freindly

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Daniel Alvarez

Daniel Alvarez

Sales and Leasing Consultant
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Dealership Experience 2 years 8 months
Recent Reviews

May 01, 2019

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New Car

My wife and I bought our car back in November of 2018 and, Daniel Alvarez was our sales person he made us feel very comfortable with the hole process. and has been following up with me ever since and always letting me know that he's only a phone call away. Thank You Ciro Marrero

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Edwin Castillo

Edwin Castillo

Sales Manager
Dealership Experience 2 years 2 months
Recent Reviews

Jul 24, 2020

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EXCELLENT SERVICE DURING COVID19

Brought me the car for me to see it at my home.Once all the paperwork was ready came back brought me the vehicle and all the papers to sign. Explained all the details of the contract and all the perks of the Vehicle..Did not have to step foot in the dealer at all.Excellent service. Highly recommend Carlos Ortega

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Omar Lozada

Omar Lozada

Sales and Leasing Consultant
Recent Reviews

Dec 01, 2020

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Good customer service. Omar was very helpful and is...

Good customer service. Omar was very helpful and is always attentive when I did my trade and he answered all my questions. Also the service department is top notch.

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Gian Franco Molina

Gian Franco Molina

Sales and Leasing Consultant
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Dealership Experience 1 years 11 months
Recent Reviews

Jun 07, 2020

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I visited this car dealer a second time. When I came...

I visited this car dealer a second time. When I came here for the first time, I thought that all the salons are the same, because this was my first experience buying a car in the USA. But having traveled many other car dealers, I returned to Potamkin Hyundai! High professionalism and a warm attitude towards the client helped me make the final decision, and I bought for my wife an amazing birthday present - a Hyundai Santa Fe car! I would especially like to mention the consultant Gian Franco, who helped with the choice of a car and offered excellent leasing conditions on behalf of the store! When I am going to buy or lease a car for myself, I will return to this car salon by default! because I want to come to it again and again!

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David White

David White

Director
Industry Experience 17 years 3 months
Recent Reviews

Mar 08, 2020

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Found Rodney and David terrific to work with. They were...

Found Rodney and David terrific to work with. They were attentive , patient and willing to work to my satisfaction.Too bad I am not in the market for another vehicle.

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Alejandro Betancourt

Alejandro Betancourt

Sales and Leasing Consultant
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Salvador Diaz

Salvador Diaz

Sales and Leasing Consultant
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Dealership Experience 1 years 4 months
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Raymond Hernandez

Raymond Hernandez

Sales and Leasing Consultant
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Jorge Pena

Jorge Pena

Sales and Leasing Consultant
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Javier Perez

Javier Perez

Sales and Leasing Consultant
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Madelayne Quevedo

Madelayne Quevedo

Sales and Leasing Consultant
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Antonela Sequeira

Antonela Sequeira

Sales and Leasing Consultant
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Leo Sufran

Leo Sufran

Sales and Leasing Consultant
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